Community Association Manager

Community Manager IA Community Manager I is responsible for providing the overall supervision of a portfolio of community associations. The Community Manager I interacts with internal and external customers including homeowners, vendors, board members and committee members, as well as Associa staff.Travel to client associations in order to attend board meetings, perform inspections, conduct walk-throughs and attend community events as needed and per the management agreement.Prepare agendas, update management reports, and compile documents and copies for Board meeting packages. Prepare annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents.Update homeowner and association information in C3 and shared files. Coordinate and/or oversee inspection of building facilities and/or common area, and arrange appropriate follow up actions as required. Supervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures.Act as or oversee the primary liaison with the Association Board of Directors and homeowners as needed. Perform/direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement. Ensure Associa community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc.Review monthly financial reports and ensure management summary is submitted to the association Board of Directors. Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation. Oversee ARB (Architectural Review Board) application processing and perform on-site community inspections as necessary. Monitor corporate and client delinquency rates and collections process for account portfolio. Ensure Board of Directors is aware of legal actions involving the Association. Maintain unit and contract files relating to the operations of the Association. Manage routine and special project vendors including procurement as well as performance evaluation as contracted. Oversee Associa staff as contract provides. Oversee the AP process in accordance with Associa home office processes and procedures.Other duties as assigned. Salary $65,000 - $75,000 depending on experience.Requirements:Proficiency in Microsoft Office products (Word, Excel, Outlook, etc.)Knowledge of communities/property/real estate and homeowners associationsKnowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeownersProficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.)Proficiency in conflict resolution techniquesProfessional customer service skillsAbility to maintain confidentiality and discretion in the performance of all duties and responsibilitiesSelf-motivated, proactive, detail oriented and a team playerTime management and time critical prioritization skillsAbility to keep workspaces organized and maintainedAbility to interpret verbal and/or written instructions at a proficient levelAbility to self-motivate, be proactive, detail oriented and successfully function as part of a teamKnowledge of company policies, procedures, and formsPartner with multiple stakeholders, for example assistant community managers, vendors, peers, clientsMust be able to work effectively with others in person and in group settingMust be able to prioritize, manage time, and meet deadlinesMust be able to communicate effectively and professionally on phone, email, and in-personMust be able to operate general office equipment (copier, fax, phone systems, etc.)We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.