Office Manager

3 weeks ago

Miami, United States Biodent Full time

Holistic Dental office

At Biodent, we're dedicated to providing holistic dental care that prioritizes the overall well-being of our patients. Our approach integrates traditional dental practices with alternative therapies to offer comprehensive treatment options. Located in Miami, FL, our office is committed to creating a welcoming and supportive environment for our patients, where their comfort and health are our top priorities.


Role Description:

Biodent is seeking a dedicated and experienced Dental Office Manager to join our team in Miami, FL. As the Dental Office Manager, you will play a crucial role in ensuring the smooth and efficient operation of our holistic dental office. You will oversee a range of administrative tasks, manage our staff, and uphold the highest standards of patient care and satisfaction.


Responsibilities:

  1. Manage day-to-day operations of the dental office, including scheduling, staff supervision, and patient flow.
  2. Coordinate administrative tasks such as patient registration, billing, and insurance claims processing.
  3. Ensure compliance with regulatory requirements and industry standards, including OSHA and HIPAA regulations.
  4. Maintain accurate patient records and ensure confidentiality of sensitive information.
  5. Foster a positive and collaborative work environment, providing leadership and support to staff members.
  6. Handle patient inquiries, concerns, and complaints with professionalism and empathy.
  7. Oversee inventory management and procurement of dental supplies and equipment.
  8. Implement and optimize office policies and procedures to enhance efficiency and productivity.
  9. Stay informed about developments in the dental industry and incorporate best practices into office operations.
  10. Collaborate with dentists and other healthcare professionals to coordinate patient care and treatment plans.
  11. Utilize sales skills to promote services and products offered by the practice.

Qualifications:

  1. Previous experience working in a dental office or similar healthcare setting is required.
  2. Demonstrated leadership and management skills, with the ability to motivate and inspire a team.
  3. Excellent organizational and multitasking abilities, with a keen attention to detail.
  4. Strong communication and interpersonal skills, with the ability to interact effectively with patients and staff.
  5. Proficiency in dental office software and technology, including scheduling and billing systems.
  6. Knowledge of dental insurance and billing procedures.
  7. Familiarity with regulatory requirements and best practices in the dental industry.
  8. Ability to adapt to a fast-paced and dynamic work environment, remaining calm under pressure.
  9. Fluent in English.
  10. Sales experience.
  11. Background check will be conducted as part of the hiring process.

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