Technical Support Engineer

4 weeks ago


San Francisco, United States Collabera Full time

Description Home Search Jobs Job Description Technical Support Engineer Contract: San Francisco, California, US Salary Range: 35.00 - 40.00 | Per Hour Job Code: 365668 End Date: 2025-11-30 Days Left: 18 days, 2 hours left Apply Title - Technical Support Engineer Location - San Francisco, CA (Fully - remote) Pay range: $35-$40 Key Responsibilities: Serve as the primary point of contact for customers and partners seeking support with API integrations, especially related to ecommerce platforms like Shopify and/or Ad Tech partners like Mobile Measurement Partners. Troubleshoot and resolve a range of technical issues, including server-side API errors, client-side browser scripts, data discrepancies, and connectivity problems, to ensure high customer satisfaction. Required skills: 3-5+ years experience in a technical support, solutions engineering, or similar customer-facing technical role. Experience with ecommerce integrations (especially Shopify) and ecommerce flows/pain points, or with ad tech measurement (tags/pixels, server-side Conversions APIs, MMPs); having both is ideal. Hands-on experience supporting RESTful APIs; capable of debugging and analyzing API payloads, logs, and HTTP request/response cycles. Proficient in a modern programming language like JavaScript, Python etc. Interested candidates can share their resume at nayan.rajput@collabera.com The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually - as applicable. Job Requirement Technical support Java python advertisement adtech marketing shopify Reach Out to a Recruiter Recruiter Email Phone Nayan Rajput nayan.rajput@collabera.com Apply Now



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