Level II IT Technician: On-site

4 weeks ago


San Antonio, United States Rnc, Inc. Full time

*Please email resumes to staci@rncinc.net


Level I - II IT Technician: On-site & Remote Support Position

RNC, Inc. is seeking the ideal candidate to join our team as a Level II Technician providing on-site and remote support. Along with technical skills, we are seeking a candidate capable of multi-tasking, working under pressure, meeting deadlines, taking the initiative to complete tasks, and having great customer service skills. This position will require you to be onsite at client locations in Irvine a minimum of 3-4 days a week, so effective communication skills and a professional appearance are a must

A successful candidate will have:

  • Effective communication skills with non-technical clients
  • Great problem-solving skills
  • Strong Microsoft Active Directory experience
  • Office 365 and Azure knowledge
  • Meraki product experience
  • Datto product experience
  • Sharepoint / OneDrive & Teams experience
  • ITGlue experience
  • Bonus experience: Autotask and ConnectWise

This position includes the following responsibilities:

Serve as an escalation point for Help Desk tickets. Support, troubleshoot, research, and resolve computer hardware and software problems related to:

  • operating system and application installations,
  • network, hardware deployment and recovery, and
  • installation and upgrade of new and existing computer equipment.

Build, configure, and modify workstations, including:

  • installation of operating systems, applications, and company-specific files,
  • configuring security settings,
  • adding hardware drivers, and
  • updating and patching operating systems and applications.

Perform maintenance tasks and configuration with desktop management software tools including:

  • software updates and patches,
  • remote control tools,
  • application inventory and management,
  • inventory reporting and IT asset management
  • imaging computers

Establish and maintain user accounts and passwords in accordance with company information security guidelines.

Expectations:

  • A high degree of accuracy and attention to detail
  • Able to work independently, multi-task, and take ownership of various parts of a project or initiative
  • Able to work under pressure and manage tight deadlines or unexpected changes in expectations or requirements
  • Great organizational skills. Able to prioritize tasks while handling various projects simultaneously
  • Work with internal teams and cross-functionally
  • Two to three years Managed Service Provider (MSP) experience preferred
  • Good driving record required
  • We are looking for candidates with a minimum of 2 years of IT experience in a business environment(preferred)

Job Description

  • Customer service
  • Desktop support, manage client requests
  • Communicate with vendors
  • Evaluate and document client systems
  • Install software, hardware, troubleshoot Windows OS, backups, and other computer infrastructure
  • Configure workstations, deploy tablets, phones, printers, and imaging solutions
  • Manage support tickets and escalation
  • Respond to system alerts, outages, and service requests
  • Perform other work-related duties as assigned.

Job Type: Full-time

Schedule: Monday-Friday: 9am – 5pm

Expectation: in-person 4 days a week, with option to work remote 1 day a week (TBD)

Benefits include:

  • PTO
  • Paid Holidays
  • Health Insurance

Job Type: Full-time


Pay: $22.00 - $27.00 per hour



Benefits:

  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Aliso Viejo, CA: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Help desk: 2 years (Required)
  • Windows: 2 years (Required)

Work Location: Hybrid remote in Aliso Viejo, CA


  • ENG Technician II

    1 week ago


    San Antonio, United States Mindlance Full time

    About Mindlance:Founded in 1999, Mindlance has been ranked as one of the fastest growing US Staffing firms by SIA for 9 consecutive years. We provide workforce solutions to Global 1000 companies in Technology, Engineering, Finance, Clinical Research, Scientific, Digital/Creative/Marketing space.Mindful of the opportunity gap, we provide balanced solutions...

  • ENG Technician II

    2 weeks ago


    San Antonio, United States Mindlance Full time

    About Mindlance:Founded in 1999, Mindlance has been ranked as one of the fastest growing US Staffing firms by SIA for 9 consecutive years. We provide workforce solutions to Global 1000 companies in Technology, Engineering, Finance, Clinical Research, Scientific, Digital/Creative/Marketing space.Mindful of the opportunity gap, we provide balanced solutions...

  • ENG Technician II

    3 weeks ago


    San Antonio, United States Mindlance Full time

    About Mindlance: Founded in 1999, Mindlance has been ranked as one of the fastest growing US Staffing firms by SIA for 9 consecutive years. We provide workforce solutions to Global 1000 companies in Technology, Engineering, Finance, Clinical Research, Scientific, Digital/Creative/Marketing space. Mindful of the opportunity gap, we provide balanced solutions...

  • IT Technician Level II

    3 months ago


    San Jose, United States K2 Staffing, LLC Full time

    Job DescriptionJob DescriptionSummaryOur client is a leading IT Solutions Company located in San Jose, CA area and they are in need of a Level II Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s...


  • San Luis Obispo, California, United States On-Site Health & Safety Full time

    Job SummaryWe are seeking a highly skilled and experienced Mobile Injury Response Technician to join our team at On-Site Health & Safety. As a Mobile Injury Response Technician, you will be responsible for responding to injuries directly at the injured worker's job-site, providing medical care and support, and working closely with our team to ensure the...


  • San Antonio, United States University Health System Full time

    The Hemodialysis Tech II position will coordinate with the Clinic Manager and Department Nurse Educator in the training process for all newly hired and existing staff members. The Hemodialysis Tech II is responsible for initiating all clinical floor Technician, Clinical, Healthcare, Tech


  • San Luis Obispo, California, United States On-Site Health & Safety Full time

    Job SummaryWe are seeking a highly skilled and experienced Mobile Injury Response Technician to join our team at On-Site Health & Safety. As a Mobile Injury Response Technician, you will be responsible for responding to injuries directly at the injured worker's job-site, providing medical care and support, and working closely with our team to ensure the...


  • San Antonio, Texas, United States Memorial Hermann Health System Full time

    Job SummaryMemorial Hermann Health System is seeking a highly skilled Pharmacy Technician II to join our Central Staffing team. As a Pharmacy Technician II, you will play a critical role in ensuring the safe and efficient dispensing of medications to our patients.Key ResponsibilitiesSelects prescribed medications according to dosage and strength indicated on...

  • Technician II

    3 months ago


    San Antonio, United States X Technologies, Inc. Full time

    Job DescriptionJob DescriptionTechnician IILocation: San Antonio, TX with on-site work performance only Full Time, Non-ExemptSummary of Position Duties include building cable assemblies to manufactures drawings. Duties also include building interface component sub-assemblies and modifying and troubleshooting PCB assemblies.Duties/ResponsibilitiesSoldering...

  • Technician II

    3 months ago


    San Antonio, United States X Technologies, Inc. Full time

    Job DescriptionJob DescriptionTechnician IILocation: San Antonio, TX with on-site work performance only Full Time, Non-ExemptSummary of Position Duties include building cable assemblies to manufactures drawings. Duties also include building interface component sub-assemblies and modifying and troubleshooting PCB assemblies.Duties/ResponsibilitiesSoldering...


  • San Antonio, United States ASRC Federal Holding Company Full time

    Job Description ASRC Federal is seeking a Network Administrator-Level II to support an upcoming DHA contract. This work will be located onsite in San Antonio, TX. This position is contingent based on the successful award of contract to ASRC Federal. RESPONSIBILITIESDeploy and sustain new or existing information networks, such as local area networks (LAN),...

  • DevOps Engineer II

    2 weeks ago


    San Antonio, United States Bridgehead IT Full time

    Job DescriptionJob DescriptionSalary: Because of our commitment to customer satisfaction, Bridgehead IT has grown into an industry leader. We are actively looking for a personable, passionate, and highly driven individual for the DevOps Engineer II position.Position Summary:The DevOps Engineer II is responsible for the intermediate-level design,...


  • San Antonio, Texas, United States Christus Health Full time

    Job SummaryChristus Health is seeking a highly skilled Pharmacy Technician II to join our team. As a key member of our pharmacy team, you will play a critical role in providing exceptional patient care and ensuring the safe and effective use of medications.Key ResponsibilitiesAssist pharmacists with medication histories and verify patient medication records...


  • San Antonio, Texas, United States University Health System Full time

    We are seeking a qualified Hemodialysis Technician II to contribute to our organization. This position offers a remarkable opportunity to be part of a reputable institution recognized for its commitment to exceptional service and patient care. JOB OVERVIEW/RESPONSIBILITIES The Hemodialysis Technician II position entails working closely with the Clinic...


  • San Antonio, Texas, United States Christus Health Full time

    Job SummaryAs a Certified Pharmacy Technician II at Christus Health, you will play a vital role in providing exceptional patient care and support to our clinical teams. This is an exciting opportunity to join a dynamic and compassionate healthcare organization that values excellence and innovation.Key ResponsibilitiesAssist pharmacists with medication...


  • San Antonio, Texas, United States University Health Full time

    Job Summary:As an Anesthesiology Technician II at University Health, you will play a vital role in supporting anesthesia care providers during general anesthesia, invasive monitoring, and vascular access procedures. Your responsibilities will include assembling supplies and equipment, providing sustained support throughout the surgical/procedural experience,...

  • Wind Technician

    2 weeks ago


    San Diego, United States EDF Renewable Energy Full time

    Wind Technician - Multiple Levels [On-Site]ID 2024-4280Category TechnicianPosition Type Full-TimePay Range $22.00 - $36.00 HourlyScope of PositionEDF Renewables North America is a market-leading independent power producer and service provider with over 35 years of experience. We deliver grid-scale power: wind (onshore and offshore), solar photovoltaic,...


  • San Antonio, United States T and T Consulting Services Full time

    SECRET current/active government security clearance required for consideration Job Duties: Provide support to interoperable and integrated standard common user office automation desktop software as approved for use by the Army Golden Master program. Provide on-site desktop, software, and peripheral support for NIPRNET and SIPRNET customers; priority...


  • San Antonio, United States ECS Full time

    ECS is seeking an IT Service Desk Specialist - Level II to work in our San Antonio, TX office Please Note: This position is contingent upon [contract award] . Job Description: Work Days: Monday – Friday with occasional weekend and after hours support. Must be able to lift 35lbs regularly Must be able to move about on foot to accomplish...


  • San Antonio, Texas, United States Christus Health Full time

    Job SummaryChristus Health is seeking a highly skilled Pharmacy Technician II to join our team. As a Pharmacy Technician II, you will play a critical role in providing exceptional patient care and supporting our clinical pharmacists in delivering high-quality medication services.Key ResponsibilitiesAssist pharmacists with medication histories and verify...