Sales Move-In Manager

2 weeks ago

Decatur, United States Holbrook Life Full time

The Sales Move-In Manager is a customer-facing position responsible for a critical role in the organization. This position is a critical piece of the overall customer experience. As Sales Move-In Manager, the primary purpose of this role is to coordinate and facilitate all aspects of the resident move-in process.


RESPONSIBILITIES


• Deliver excellent customer service experience.

• Proactively contact depositors within 24 hours to initiate move-in process.

• Get deposit incentive information from CRD team.

• Work in collaboration with Design Team on upgrade needs regarding schedule move-in.

• Obtain decision of resident on needed upgrades, written confirmation and follow all necessary deposit and billing policies.

• Communicate with onsite maintenance team around any additional residence needs prior to move in and including (but limited to) property standard items such as shower rods and curtain liners.

• Monitor work of builder and ensure quality and timely completion.

• Complete owner punch and arrange for Resident to tour and accept upgrades.

• Prepare final invoice for resident to pay at lease signing.

• Ensure all residents are welcomed warmly and professionally.

• Welcome visitors and guests with the Holbrook-approved greeting and offers available refreshments.

• Proactively contact resident after deposit to confirm a date and time to move and places on 2 property schedule.

• Recommend property preferred moving partners and send contact information.

• Send moving guidelines to resident, answers any questions and ensures Resident is aware of guidelines

. • Contact resident weekly from scheduled date to confirm all arrangements have been made and answer any questions.

• Complete all pre-move steps per the established checklist.

• Complete all aspects of the resident on-boarding process in a timely manner.

• Ensure that customized welcome gift is ordered and placed prior to move in date.

• Contract with any outside service providers.

• Work with BOC to set the lease signing schedule and communicate with GM.

• Provide high-level community overview/information as requested.

• Assist with general office support and clerical duties including mail receiving, sorting and distribution; supply/collateral ordering, stocking and distribution of office supplies, photocopying, filing, etc.

• Own the resident move-in coordination and process, communicate with all site teams to ensure a smooth move in experience for residents and site operations.

• Complete other duties as assigned including working on some evenings, weekends and holidays as business/schedule dictates.

*Assist Community Relations Director with sales tours when busy.


QUALIFICATIONS

• College degree preferred and three years of related experience, or seven years of related experience.

• Preferred experience in a customer relationship management (CRM); working in a customer service role; coordinating business/professional events; and/or sales and marketing experience; sales experience preferred

• Excellent verbal and written communication skills

• Competency in MS Office applications and ability to learn new technology programs and applications.

• Ability to work effectively both independently and as part of a team.

• Strong organizational skills and attention to detail.

• Flexibility and the ability to multitask.

• Strong customer service orientation and ability to maintain a warm, friendly, cordial demeanor

. • Good judgement, problem-solving and decision-making skills.

• Negotiation/influencing skills.

• Ability to develop and maintain positive relationships with customers, colleagues and vendors.

• Sense of urgency and ability to work in a fast-paced environment; deadline-driven.

• Ability, availability and willingness to work nights, weekends and holidays as business needs/schedule dictates.


KEY COMPETENCIES

• Collaboration • Communication • Problem Solving • Taking Initiative • Service to Others / Customer Focus

  • Sales Move-In Manager

    1 week ago

    Decatur, United States Holbrook Life Full time

    The Sales Move-In Manager is a customer-facing position responsible for a critical role in the organization. This position is a critical piece of the overall customer experience. As Sales Move-In Manager, the primary purpose of this role is to coordinate and facilitate all aspects of the resident move-in process. RESPONSIBILITIES Deliver excellent...

  • Sales Move-In Manager

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago

    Decatur, United States Holbrook Life Full time

    The Sales Move-In Manager is a customer-facing position responsible for a critical role in the organization. This position is a critical piece of the overall customer experience. As Sales Move-In Manager, the primary purpose of this role is to coordinate and facilitate all aspects of the resident move-in process. RESPONSIBILITIES • Deliver excellent...

  • Wireless Sales Manager

    3 days ago

    Decatur, United States Acosta Group Full time

    **Wireless Sales Manager** **General Information** **Company:** PRE-US **Location:** Decatur, Georgia, 30033 **Ref #:** M57324 **Function:** Field Management **Employment Duration:** Full-time **Benefits:** + Medical, dental and vision insurance + Company-paid life insurance, short-term and long-term disability + 401k program + Generous Paid Time Off (PTO)...

  • Wireless Sales Manager

    2 days ago

    Decatur, United States Acosta Group Full time

    **Wireless Sales Manager** **General Information** **Company:** PRE-US **Location:** DECATUR, Georgia, 30033 **Ref #:** M57324 **Function:** Field Management **Employment Duration:** Full-time **Benefits:** + Medical, dental and vision insurance + Company-paid life insurance, short-term and long-term disability + 401k program + Generous Paid Time Off (PTO)...

  • National Sales Manager

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago

    Decatur, United States National Trailer Source Full time

    National Sales ManagerNational Trailer Source is looking for an experienced National Sales Manager (NSM) to develop and implement effective sales strategies to drive aggressive company goals and initiatives. The National Sales Manager will concentrate their efforts on driving sales through energy, focus, and proven strategies. The NSM will also conduct...

  • National Sales Manager

    3 days ago

    Decatur, United States National Trailer Source Full time

    National Sales ManagerNational Trailer Source is looking for an experienced National Sales Manager (NSM) to develop and implement effective sales strategies to drive aggressive company goals and initiatives. The National Sales Manager will concentrate their efforts on driving sales through energy, focus, and proven strategies. The NSM will also conduct...

  • TEST - Construction Sales Manager - TEST

    1 week ago

    Decatur, United States Construction DZDemoSite CHST Full time

    Job DescriptionJob DescriptionJob Title: Construction Sales ManagerJob Summary: The Construction Sales Manager is responsible for leading and managing the sales team, driving revenue growth, and establishing and maintaining relationships with clients in the construction industry. This position requires a strong understanding of construction products and...

  • TEST - Construction Sales Manager - TEST

    2 days ago

    Decatur, United States Construction DZDemoSite CHST Full time

    Job DescriptionJob DescriptionJob Title: Construction Sales ManagerJob Summary: The Construction Sales Manager is responsible for leading and managing the sales team, driving revenue growth, and establishing and maintaining relationships with clients in the construction industry. This position requires a strong understanding of construction products and...

  • District Sales Manager

    2 weeks ago

    Decatur, United States Mobilelink Full time

    As a Mobilelink Territory/District Manager, you will set the example for your team. This position provides the opportunity to lead and inspire a sales team to deliver outstanding customer service, resulting in customer loyalty and successful, positive expansion of the brand. Your focus will be on, teaching and coaching Retail Store Managers, and inspiring...

  • Technical Sales Manager

    5 days ago

    Decatur, United States ADM Full time

    Job Description Technical Sales Manager - Food Oils - Decatur, ILThis is a full-time, exempt position.Job SummaryThis multi-faceted role of Oils Technical Sales Manager will provide the candidate the ability to use and develop both traditional sales skills and technical sales support for the North American Oils Business.The technical sales manager will...

  • Sales Assistant

    Found in: beBee jobs US - 1 day ago

    Decatur, Georgia, United States Express Employment Professionals Full time

    Top JobLocated in Sycamore, ILSalary: $20-$25 per hourSales AssistantLocation: Sycamore, ILShift Type: Full-time, Monday - Friday, 8 AM - 4 PMPay Rate: $20 per hour As a Sales Assistant, you will play a crucial role in supporting the sales team to achieve and exceed sales targets. This is an exciting opportunity for an individual with excellent communication...

  • Sales & Service Representative (Bank Teller/Universal Banker)

    Found in: beBee S US - 1 week ago

    Decatur, United States tapwage Full time

    Overview Are you a people person? Be a First Citizens person! Join our Decatur branch team and make a difference. This full-time Sales and Service Representative role is located at 2630 Rainbow Way in Decatur, Georgia. It is responsible for processing transactions and other customer service requests in the branch. The successful candidate will...

  • Sales Leader

    1 week ago

    Decatur, United States Transparent Financial Full time

    Job DescriptionJob DescriptionOur organization is expanding, and we are looking to hire a B2B Sales Representative in Decatur, and the surrounding area. This position provides the opportunity for rapid income growth and advancement upon proven proficiency with our system.Who we are:We have built a nationally recognized sales organization headquartered in...

  • Customer Sales Representative

    1 week ago

    Decatur, United States NX Direct Full time

    Job DescriptionJob DescriptionCustomer Sales RepresentativeWe are looking to add to our sales team. This is a full time opening. If you’re the interesting combination of person that loves working with technology and people then you might be a great fit! We have excellent paid training so no experience in sales is necessary. Experience with people, however,...

  • Customer Sales Representative

    1 day ago

    Decatur, United States NX Direct Full time

    Job DescriptionJob DescriptionCustomer Sales RepresentativeWe are looking to add to our sales team. This is a full time opening. If you’re the interesting combination of person that loves working with technology and people then you might be a great fit! We have excellent paid training so no experience in sales is necessary. Experience with people, however,...

  • Sales Associate

    1 week ago

    Decatur, United States The Cookie Place Inc Full time

    Job DescriptionJob DescriptionJob Profile: Sales AssociateLocation: OperationsReports To: Store Manager/Assistant Manager/Shift LeaderPosition PurposeAt Great American Cookies, the Sales Associate is an integral part of the day-to-day operations of the cookie store and is the face of the company in the eyes of our guests. Their top priority is to facilitate...

  • Sales Associate

    2 days ago

    Decatur, United States The Cookie Place Inc Full time

    Job DescriptionJob DescriptionJob Profile: Sales AssociateLocation: OperationsReports To: Store Manager/Assistant Manager/Shift LeaderPosition PurposeAt Great American Cookies, the Sales Associate is an integral part of the day-to-day operations of the cookie store and is the face of the company in the eyes of our guests. Their top priority is to facilitate...

  • Inside Sales Representative

    2 weeks ago

    Decatur, United States Ameripipe Supply Inc Full time

    Job DescriptionJob DescriptionDescription:Come join our growing family! Ameripipe Supply, Inc. is part of one of the largest and fastest growing independent value-added PVF (pipes, values, and fitting) distribution businesses in the United States with over 1 million sf of warehouse space, 6000+ customers and 40+ locations nationwide. We provide engineered...

  • Outside Sales Professional

    1 week ago

    Decatur, United States Master Halco Full time $75,600 - $88,300

    Expand your outside sales experience with a leader in the fencing industry!Master Halco, North America’s leading manufacturer/distributor of fencing, perimeter security, and new outdoor living product line is seeking an experienced Outside Sales Professional!In this role, the Outside Sales Professional will be responsible for driving the sales performance...

  • Regional Sales Director

    1 week ago

    Decatur, United States Hueman PE Talent Solutions Full time

    DescriptionPoint C Health is hiring a Regional Sales Director as a full-time job in the Southeast. Candidate must be located in Southeastern Region of the United States. As a Regional Sales Director, you will be responsible for developing and marketing business in multiple areas across the region. This position will develop successful strategies and...