Quality Manager
3 weeks ago
- Ensure that division and vendor’s quality management system consistently meet / exceed customer requirements, FAA, EASA and CAAC Part 145 regulatory compliance, AS 9100 structure, special processes (NADCAP) and other industry appropriate requirements.
- Submit reports of defects on non-airworthy condition in accordance with CFR 145.221.
- Manage un-repairable parts program and support non-conforming material process.
- Promptly address quality issues when needed and ensure quick and effective root cause analysis & actions to minimize impact to customers and to prevent recurrence.
- Maintain strong communication with customers, internal management team, and vendors to ensure quality level is meeting expectations.
- Support employee training program and maintenance and accountability of training records.
- Assist Engineering in setting work processes. Ensure that ‘built in quality’ and ‘inspecting quality in’ steps are optimized.
- Monitor and analyze process / product outputs, identify systemic problem / opportunity areas, provide data to the divisional team(s), and work with team members to drive process improvement to work toward zero-defect quality performance.
- Increase quality skill bench strength: educate, coach and mentor in inspection methods, auditing, root cause corrective action and 6 Sigma philosophy, methodology and tools.
- Manage divisional cost of quality and optimize return on investment.
- Oversee QC Lab responsibilities and calibration.
- Manage performance of direct reports, including both salaried and hourly workforce.
Qualifications:
- 10+ years of experience in manufacturing environment with a minimum of 5 years proven managerial experience; aerospace preferred.
- Proven team leadership skills with ability to effectively influence and motivate others.
- Working knowledge of AS9100 and prior administration of Quality Management System.
- Substantial functional experience with successful track record of results.
- Strong customer-focused, quantitative, analytical, and project management skills.
- Excellent interpersonal and communication skills with ability to work effectively with diverse customers and team members.
- Previous experience in customer relations and resolving issues in a timely and effective manner.
- Proficient computer skills in Microsoft Word, Excel, PowerPoint and Access.
- Certified Quality Manager or Certified Quality Engineer preferred.
- Strong knowledge of U.S. and International Civil Aviation Authority regulations (FAA, EASA and CAAC).
- Previous experience in FAA part 145 facility preferred.
- Six Sigma Green Belt certification or equivalent required; Black Belt certification preferred
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