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Associate Principal, Production Server Administration
5 months ago
***Hybrid, 3 days onsite, 2 days remote***
***2nd shift, Tuesday – Saturday, 230pm to 11pm***
A prestigious company is looking for Associate Principal, Production Server Support. This role will be the first line of support for 24/7 coverage of Mainframe, Unix, Windows, and Networking platforms. They will monitor multiple applications and use technologies such as UC4, Applied Dynamics, Mobius, Logic Monitor, etc.
Responsibilities
- Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms.
- Monitor multiple applications and systems using company approved software.
- Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies.
- Report and document any processing anomalies utilizing company approved software.
- Maintain processing records and logs
- Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution.
- Perform mainframe IPL’s, and other system commands if and when required.
- Support transmissions across SFTP/NDM.
- Support the execution and troubleshooting of UC4 jobs.
- Provide support for Production Installs, D/R and Industry tests.
- Maintain all off-site storage records and shipments.
- Rerun/Restart failed backups and perform restores when required.
- Work scheduled overtime when needed to ensure 24 x 7 coverage.
- Must adhere to all Production Operations policies and procedures
Qualifications
- College degree in Computer Information Systems desired, but equivalent work experience will be considered
- 5+ years of OS390 JCL and IBM utilities
- 5+ years working in a multi-platform environment
- 5+ years working knowledge of an open systems scheduling product (UC4).
- 5+ years working knowledge of Mobius/Brio.
- DevOps experience desired but not required.
- Network troubleshooting.
- UNIX knowledge.
- UC4 Scheduler.
- Mobius via Document Direct.
- zOS/390 JCL, IBM utilities
- Transmission protocols: SFTP/NDM.
- Operating systems: Unix, Windows, zOS/390
- Strong Desktop skills
- Microsoft Office Suite
