Principal Windows VM Systems Administrator

4 months ago

Dallas, United States Request Technology, LLC Full time

***We are unable to sponsor for this permanent full-time role***

***Position is bonus eligible***

Prestigious Enterprise Company is currently seeking a Principal Windows VM Systems Administrator. Candidate is responsible for the end-to-end management and support of equipment/software by ensuring the environment(s) are patched, right sized and available for the business. The Administrator will partner with peer administrative teams to maintain standards, gold images, environment documentation and configuration management. Also, responsible for proactively monitoring of system capacity, utilization, and performance to avoid negative business impact. The Administrator provides support for the environments they support.

Qualifications:

Bachelor's or technical degree in related field or equivalent experience

6+ years’ experience in Infrastructure administration as it relates to the hardware and software components that align to technologies supported at Southern Glazers

Excellent verbal / written communication skills

Expertise to analyze and solve problems, think outside of the box, and grasp technical concepts

Ability to diagnose when a system or environment has a problem, issue or fault and resolve

Ability to create, read, analyze, and interpret technical diagrams and written procedures

Strong team player who can work across multiple functions

Familiarity with ITIL concepts

Experience with on-premise implementation and management of Infrastructure as Code IaC tools such as Terraform, Ansible, Puppet

Experience with containerization technologies such as Docker and Kubernetes

Experience in scripting and automation using PowerShell, Bash or Python

Experience with developer tools such as GitHub

Experience using patch management solution such as Microsoft SCCM (MECM)

Experience in an environment supporting 300+ production Microsoft Windows servers

Experience in providing support and maintenance of Linux operating systems

Experience supporting VMware and Hyper-V Virtual Infrastructures

Experience supporting server hardware platforms such as: HPE, Dell, Cisco UCS

Experience supporting cloud infrastructures such as: Azure, AWS

Experience supporting and tuning administration tools such as SolarWinds & MS SCOM

Experience supporting and configuring F5 or NetScaler load balancers

Experience with identity governance administration (IGA) tools such as Saviynt

Responsibilities:

Stay current on supported technologies through various training opportunities

Identify opportunities to enhance processes, procedures and policies relating to administrative function

Participate in on call rotation

Provide accurate and timely updates to work

Improve the service offered to our business partners

Proactively work on continuous improvement by identifying cost reductions and productivity improvements

Create measures for successful execution, including policies, processes, procedures, and controls

Implement, enforce, and improve policies, processes, procedures, and controls

Maintain system landscape documentation

Ensure effective administration of, and compliance with, all internal processes, procedures, and controls

Communicate effectively up and down the organizational hierarchy

Implement continuous improvement measures and initiatives

Monitor and work on issues

Research, evaluate and recommend applications

Monitors, troubleshoots, and maintains systems / hardware / software and uses remote monitoring tools

Monitors usage of shared resources, and works with appropriate engineers to resolve issues related to malfunctions

Provide coaching and mentorship of team members and peers

Partner with engineering team to develop turnover documentation for steady state support

Make recommendations to enhance processes, procedures and policies relating to administrative function

Act as an escalation point to team members when manager is not available

Operates at highest level of support within the administration function engaging with ETP teams or vendor for support and resolutions

Participate in on call rotation

Provide accurate and timely updates to issues

Analyze project requirements and accordingly provide technical and functional recommendations

Maintain and enhance enterprise environments that are on-premises and in the cloud by identifying technology / process improvements

Diagnose, troubleshoot, and resolve incidents

Maintain knowledge of vendor technology and solutions

Professional level understanding of a wide variety of systems and how they interact as to provide a complete service to the customers that meet business requirements

Provide support of enterprise backup solutions, disaster recovery and high availability

Develop reporting of storage utilization, capacity, and trending

Track backup job success / failure with a goal to minimize failures

Maintain and enhance related computing environments and platforms such as cloud and on premise virtual and physical server hardware, operating systems, applications software, and all configurations

Demonstrate professional level experience in diagnose, troubleshoot, and resolve: hardware, software or other problems, and correct when necessary

Monitor the performance of computer systems and hardware

Coordinate and implement appropriate security measures to protect data, software, and hardware

Lifecycle and Asset management when appropriate

Certification (preferred):

HashiCorp Certified: Terraform Associate (003)

Microsoft Certified: Azure Administrator Associate

Microsoft Certified: Windows Server Hybrid Administrator Associate

Red Hat Certified Specialist in Ansible Automation

VMware Certified Professional - Data Center Virtualization 2024 (VCP)

RHCSA or Linux +

ITIL Foundation certified

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