Solutions Consultant

4 weeks ago

Dallas, United States Smartsheet Full time

Smartsheet is a tech company with a human story to tell. We‘re here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We‘re revolutionaries - so for us changing the way the world works is all in a day‘s work.

Smartsheet is looking for an experienced Consultant to promote quality, efficiency and customer satisfaction within our Consulting business by assisting customers with designing Smartsheet solutions to solve their goals. For you, this is a career-defining opportunity to join Smartsheet at an important moment and have a significant impact.

As a Consultant, you will work with Smartsheet customers and partners on engagements to convert requirements into Smartsheet solutions. Within this role you will be considered the Expert on advanced Smartsheet functionalities to propose solutions for use cases across different industries and business groups. You are motivated by making an impact for our customers.

This important role is part of the Professional Services team and reports to a Regional Consulting Manager. This role is remote and will be located in our Central Region.

You Will:

  • Lead consulting engagements with customers to understand their challenges and develop solutions using Smartsheet, our partners, and our API
  • Be the Smartsheet subject matter expert (SME) on Smartsheet product capabilities
  • Develop processes and best practices to ensure customers are realizing the greatest possible value from Smartsheet
  • Expand upon the Smartsheet solution portfolio, demonstrating best practices in design for use cases across variety of industries and departments
  • Determine solution feasibility and costing to support our Sales team for new engagements
  • Review and validate solution designs produced by other Services team members
  • Provide feedback to our Product & Platform Engineering teams that inform additional product and service sales opportunities
  • Other duties as assigned

You Have:

  • 2+ years of experience in Business Management Consulting or related field
  • Desire to work in a collaborative environment to promote and improve team performance
  • Passion for working with leading edge, web-based technologies and a desire to understand Smartsheet‘s benefits, use cases, and business and technical elements
  • Hands-on working experience in the configuration, customization, and implementation of SaaS applications
  • Motivated, excellent at follow-up, and a team-player who can produce within defined timelines
  • Experience driving projects from concept through completion
  • Lean or Six Sigma certification desirable
  • Bachelor‘s degree in MIS, CIS, CS or equivalent combination of relevant work experience and education
  • Willing to travel periodically (up to 20-30%) based on customer and business need
  • Authorization to work in the U.S. for any employer on an ongoing basis

Perks & Benefits:

  • HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employees
  • Equity - Restricted Stock Units (RSUs) for eligible roles
  • Lucrative Employee Stock Purchase Program (15% discount)
  • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
  • Monthly stipend to support your work and productivity
  • Flexible Time Away Program, plus Incidental Sick Leave
  • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
  • US employees receive 12 paid holidays per year
  • Up to 24 weeks of Parental Leave
  • Personal paid Volunteer Day to support our community
  • Opportunities for professional growth and development including access to Udemy online courses
  • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account

Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity and some roles may be eligible for a RSU stock grant upon accepted offer. California & New York: $94,500 to $143,100 | All other US States: $87,500 to $132,500.

Get to Know Us:

At Smartsheet, we‘ve created a place where everyone is welcome - people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. You‘re encouraged to apply even if your experience doesn‘t precisely match our job description-if your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world works-join us

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, and Japan. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

#LI-Remote

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