Network Operations Center Operator

2 weeks ago


Dallas, United States Akkodis Full time

Role: NOC Operator

NOC Operator (Video Monitoring and Integration)


Location: Dallas, TX

Contract: One year plus extensions

Office: Onsite

Shift: WEEKENDS 8-4pm Friday-Tuesday

Rate: $22-25/hour

Strong understanding of Video Monitoring and Access Control systems


Candidate will be familiar with the telecommunications network design and architecture and will generally work independently under normal supervision. Incumbents will participate on project teams to provide support for the implementation of new systems and in the diagnosis of network problems. Incumbents will participate in discussions with vendors and service providers in order to assist in the diagnosis and resolution of network problems. This individual will provide a secondary technical support role on a major network system and may provide support for other, smaller systems.


Key Roles & Responsibilities Directly or through others, the incumbent will serve in one of the defined roles below:


The Telecomm Network Operator is the technical expert on multiple telecommunication protocols and is responsible for ensuring that the network is performing to optimum capacity. Depending on assignment, the Telecomm Network Operator may work independently or under the supervision of a lead. Duties of this Telecomm Network Engineer include:


• Strong understanding of Video Monitoring and Access Control systems

• Planning and implementing changes to the Transport network to ensure adherence to all Change Management policies and procedures

• Striving to resolve all issues and to identify the root cause of every problem

• Coordinating all planned outages

• Communicating with verbal and written status reports as required

• Performing end-to-end analysis on the transport network through a capacity/availability/response time analysis

• Assisting in the training of new candidates

• Adhering to safe work practices to support the goal of no reportable accidents within IT

• Being on call and shift work– is a 24x7 operation and all personnel will be on call in the event of a problem

• Keeping abreast of technology changes, evaluating and recommending network components and developing documentation and installation standards for these components

• FAA tower lighting notifications

• Updating system and procedures documentation for all network hardware on the document database

• Planning and implementing changes to the Transport network to ensure adherence to all Change Management policies and procedures

• Striving to resolve all problems on the first visit and to identify the root cause of every problem

• Coordinating all planned outages

• Communicating with verbal and written status reports as required

• Performing end-to-end analysis on the transport network through a capacity/availability/response time analysis

• Assisting in the training of new candidates

• Providing primary support for at least one major system (microwave, two-way radio, wireless LAN, etc.) and secondary support on multiple minor systems

• Adhering to safe work practices to support the goal f no reportable accidents within IT

• Being on call – the transport network is a 24x7 operation and all personnel will be on call in the event of a problem

• The Network Operator is responsible for the operation, monitoring, and control


Equal Opportunity Employer/Veterans/Disabled

Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit

The Company will consider qualified applicants with arrest and conviction records.



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