Business Support Specialist

Business Support SpecialistThe City of Littleton Public Works & Utilities Department is seeking a highly organized and customer-focused Business Support Specialist to serve as the primary point of contact for the Facilities Division. This position plays a key part in keeping city buildings and operations running smoothly by coordinating daily work orders, preventative maintenance schedules, and a wide range of administrative and operational functions. This position also coordinates department programs and events, assists with budgets, staffing needs, processing invoices and purchase orders, and other day-to-day functions. This position will have the opportunity to work on a variety of projects including developing the first on-call vendor program for Facilities Management and participating in upcoming design and development processes for Belleview Service Center Site and Building Redevelopment. The ideal candidate is customer service oriented, is organized and enjoys being busy and taking on new challenges. Knowledge of the "Built Environment" would be beneficial as this position will handle calls with building requests and issues. The ability to gather accurate information before dispatching the team is key.The City of Littleton offers excellent benefits and perks to its employees. For more details, please refer to the 2026 Benefit Guide. The City of Littleton believes in attracting and retaining the best talent and our strategies include hiring in at market pay and creating career development opportunities. In addition to your application, please submit a cover letter that describes why you are the best candidate for this position with the City of Littleton. Hiring pay range $25.00 - $26.50 per hour. This full-time position is non-exempt per FLSA and is eligible for overtime compensation. Work Schedule: This is a full-time position that will be seated at the front desk but has the option to work a hybrid schedule as needed to be cleared by supervisor to make sure there is coverage. Application Deadline: Applications will be accepted until finalists are identified or the position is filled, but preference will be given to complete applications received by Sunday, February 1, 2026. Those who do not apply by this date may or may not be considered.Essential Duties & Responsibilities:Plans, prepares, and updates schedules for the preventative maintenance activities in the city facilities using the asset management program.Assists with budget, staffing needs and other resources needed to maintain city buildings.Processes invoices, receives, and processes Purchase Orders, RFP's and contracts, and managing budgets for facilities-related expenses.Trains staff when needed, manages, monitors, and refines work processes, turnaround times, and joint cooperation with vendors, customers, and peers.As one of the Global Administrators for the Division's Asset Management work order system, creates work orders and appoints work orders that come in from city employees to the Facilities and custodial staff.Aids other city departments in the planning, setup, and teardown of special events.Supports daily facility operations, scheduling routine maintenance, processing repair requests, room assignments and setup, and collecting and researching information about building systems.Ensures the facility adheres to health, environmental, and safety regulations from local, state, and federal authorities.Implements security policies and protocols to protect the facility and its occupants.Learn the accounting and procurement processes for our approved key vendors. Support city-wide competitive bidding processes and procedures.Handles administrative tasks such as record-keeping, managing correspondence, and supporting the facilities team.Anticipates and plans for changes in internal and/or external operating conditions and business needs.Manages assignments with considerable freedom to decide on work priorities and procedures to be followed; requires less supervision and oversight on projects/product.Coordinates or oversees department programs, projects, and processes.Serves as administrative resource for department vendors and contractors; skilled in communicating with a variety of audiences with minimal input and assistance from supervisor.Recognizes, initiates, and leads improvement activities, serving as project lead.Minimum Qualifications:High school diploma or equivalent; andTwo (2) years of previous work experience in a customer service and administrative support related position with excellent interpersonal skills; orAn equivalent combination of education, training and work experience that produces the knowledge, skill, and ability to perform the essential duties and responsibilities of the position may be considered.Must be able to pass a pre-employment criminal background check.Preferred Qualifications:Experience using Workday for purchasing/invoice functionsExperience in a building maintenance environment with knowledge of building systems, and the construction processKnowledge, Skills, Abilities:Advanced knowledge and experience with contracting outside services and projects.Knowledge of the principles and practices associated with planning and budgeting.Basic computer skills and abilities including knowledge of spreadsheet, word processing applications.Advanced ability to compose reports, prepare schedules and compose letters, memorandums, and other report and/or request documents.Working Environment & Physical Activities:The essential duties for the position are performed indoors in a standard indoor office/reception area environment.Physical activities include the ability to lift, carry, push or pull objects weighing up to 25 pounds with or without assistance.Periods of sitting, standing and walking may be required. Work is primarily performed indoors.Equal Employment Opportunity:The City of Littleton is an Equal Employment Opportunity employer and intends to provide equal employment opportunities to all employees and job applicants regardless of age 40 and over, ancestry, color, disability, gender identity, gender expression, genetic information, marital status, national origin, pregnancy, race, creed, religion, sex, sexual orientation, military status, or any other status protected by applicable law, and to hire and retain the best-qualified individuals without regard to any of these factors. This prohibition includes unlawful harassment based on a protected class. The City of Littleton will consider reasonable accommodations throughout the recruitment process and employment. Applicants and employees can request an accommodation by contacting Human Resources at 303-795-3857 or emailing hr@littletonco.gov. Drug- and Alcohol-Free Workplace The City of Littleton is committed to the health and safety of all its employees. To ensure a safe and productive work environment the city prohibits the use, sale, dispensation, manufacture, distribution or possession of alcohol, drugs, controlled substances or drug paraphernalia on any city premises or worksites. No employee shall report to work or be at work with alcohol or with any detectable amount of prohibited drugs in the employee's system. A detectable amount refers to the standards generally used in workplace drug and alcohol testing. This prohibition specifically includes marijuana, and decriminalized psychedelics whether used for medical purposes or obtained legally under state law.