Paralegal and Client Relations Manager

2 days ago


Altamonte Springs, United States The Soto Law Office PA Full time

The Organization

The Soto Law Office, P.A. is a dynamic and trustworthy Central Florida-based law firm specializing in every aspect of Estate Planning, Family Law, Guardianship, Real Estate Law, and Civil Litigation. Our firm's exceptionally talented team listens, cares, and provides excellent client service to achieve remarkable results for our clientele. Our team experiences a modern work culture where belonging, autonomy, and compassion define how we work together. If learning and growing are important, this could be the right place for you.

Purpose of this position

The Client Relations Manager will be directly engaging with clients to foster and nurture the link to the Attorney/Managing Partner. This role serves as the frontline of contact for ensuring client satisfaction and will include the performing duties and responsibilities of a paralegal.


Essential Responsibilities


· Participate in the initial intake with the attorney and client.

· Work with attorney to understand case strategy and process.

· Research and analyze legal issues.

· Proactively communicate with clients to ensure high levels of satisfaction.

· Facilitate the response to client queries.

· Research and analyze legal issues.

· Obtain information needed from clients to process their requests.

· Prepare necessary information for and schedule court hearings, mediations and depositions.

· Draft documents such as pleadings, motions, objections, responses and more.

· Manage caseloads and schedules.

· Communicate with court personnel, opposing counsel, clients and 3rd parties.

· Update matters into the Clio case management software system.

· Keep current the client’s file.

· Various other duties as assigned.

Skills, experience and education


· At least 3 years of experience in a law firm that services our practice areas

· Strong customer service personality and experience

· Poise and confidence under pressure

· Enjoys and excels at multi-tasking

· Superb attention to detail

Salary and benefits will be commensurate with experience

Employment Type

Full-time


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  • Altamonte Springs, Florida, United States The Soto Law Office PA Full time

    About The Soto Law Office, P.A.We are a dynamic and trustworthy Central Florida-based law firm specializing in Estate Planning, Family Law, Guardianship, Real Estate Law, and Civil Litigation. Our firm's exceptionally talented team listens, cares, and provides excellent client service to achieve remarkable results for our clientele. Our team experiences a...


  • Altamonte Springs, United States The Soto Law Office PA Full time

    The Organization The Soto Law Office, P.A. is a dynamic and trustworthy Central Florida-based law firm specializing in every aspect of Estate Planning, Family Law, Guardianship, Real Estate Law, and Civil Litigation. Our firm's exceptionally talented team listens, cares, and provides excellent client service to achieve remarkable results for our clientele....


  • altamonte springs, United States The Soto Law Office PA Full time

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