QC Compliance Analyst

This QC Compliance Analyst is product focused and will work closely with our Product Development team for PersonalizationMall.com based out of Bolingbrook, IL.

Responsibilities:

• Manage necessary product testing for all applicable imported products and communicating with vendors on products that need to be submitted to 3rd party testing labs. Coordinate the shipping of samples to 3rd Party Labs.
• Communicate product testing results to vendors and Buyers.
• Address/correct any products that FAIL testing with Product buyer and Vendor and schedule RETEST; upload all documents to Vendor File for reference as needed.
• Track testing status of samples at 3rd Party Labs and communicate timeline to Buying and/or Purchasing teams.
• Oversee new product samples with Product Development Team, to identify any potential compliance issues and provide recommendations.
• Be the point of contact for regulatory agencies, e.g. CPSC, for product safety testing and compliance questions for consumer goods, CBP for Imported Products and FDA for any Food products.
• Create, revise, and update Standard Operating Procedures (SOP’s) for continuous improvement.
• Inspect products when received to ensure compliance with PMall and regulatory standards.
• Ensure that products meet packaging, color, material composition expectations etc.
• Communicate compliance expectations to external and internal stake holders.
• Oversee QC Library to ensure that that approval samples of all products match shipments.
• Manage and review product remakes, customer complaints and provide feedback to customer questions and concerns with input and assistance from Customer Service and Management if needed.
• Perform product reviews, with a focus on addressing concerns and making recommendations on any updates if needed.
• Work closely with Warehouse, QC team and Production Departments on identifying and managing vendor defects and reviewing questionable products to make sure that they meet PMall standards.

Requirements:

• College Degree, or equivalent on-the-job experience
• 3-5 years production experience
• Experience working with Children's Consumer Goods is a plus
• Working knowledge of Good Manufacturing Practices (GMP’s), the U.S. Consumer Product Safety Commission (CPSC), Consumer Product Safety Improvement Act (CPSIA), United States-Mexico-Canada Agreement standards, U.S Food and Drug Administration (FDA), U.S. Customs and Border Protection (CBP), U.S. Environmental Protection Agency (EPA), California Proposition 65 (Prop 65) and any other Federal State and City regulations.
• Individuals who are Preventive Control Qualified Individuals (PCQI’s), Global Food Safety Initiative Certified Individuals (GFSI), Hazard Acceptance Critical Control (HACCP) Certified individuals may also apply for the position.
• Willingness to focus on the goals/standards of the company.
• Ability to work in a team environment and interact with cross functional team members.
• Must be dependable, possess an extreme attention to detail, and have excellent production and communication skills.
• Must be able to manage multiple projects under tight deadlines.
• Highly organized with ability to work with minimal supervision.