Referral Specialist

2 weeks ago

Houston, United States Universal Health Services, Inc. Full time
Responsibilities

PATIENT INTAKE REFERRAL SPECIALIST - FT Opportunity (M-F 2p-10:30p)

West Oaks Hospital has provided psychiatric care to the Houston area and surrounding communities for over four decades. Our 176-bed acute care facility is fully accredited and included a 16-bed residential treatment center for adult chemical dependency. We offer a broad range of behavioral health programs for children, adolescents and adults. Treatment is offered at multiple levels of care including inpatient, partial hospitalization and intensive outpatient.

We are available 24 hours a day, seven days a week to assist you and answer your questions about treatment options and insurance coverage. The hospital is easily accessible off the Southwest Freeway near the Galleria.

Visit us online at:

West Oaks Hospital is seeking a dynamic and talented full-time Patient Intake Referral Specialist to join our team of compassionate, dedicated professionals. The Patient Intake Referral Specialist receives calls from referral sources for psychiatric assessment and/or admission, takes demographic information and relevant information to properly assist and close out the call., Thorough and accurate documentation of calls and other related paperwork is a critical component of the job

Job Duties/Responsibilities:

  • Answers phones in a call-center environment and takes demographic information related to the person to be assessed or admitted.
  • Ensures all calls, faxes, and referrals are addressed, logged and placed on the MOT board.
  • Assists Intake staff with commitment process, paperwork and transfer process, if necessary.
  • Ensure patient referrals are verified through insurance verification systems.
  • Manage Xferall referrals within timely limits.

Benefit Highlights:

  • Challenging and rewarding work environment
  • Competitive Compensation & Generous Paid Time Off
  • Excellent Medical, Dental, Vision and Prescription Drug Plans
  • 401(K) with company match and discounted stock plan
  • SoFi Student Loan Refinancing Program
  • Student Loan Forgiveness
  • Career development opportunities within UHS and its 300+ Subsidiaries

About Universal Health Services

One of the nation‘s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World‘s Most Admired Companies by Fortune; and listed in Forbes ranking of America‘s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com


Qualifications

EDUCATION

High School diploma or GED from an accredited school. Bachelor‘s degree in Counseling, Psychology, Social Work or Social Services field preferred.

LICENSURE/CERTIFICATION

N/A

EXPERIENCE

Prefer knowledge of crisis intervention and risk assessment, psychiatric diagnoses symptomology, basic chemical dependency, age specific growth and development and crisis and behavior management. Prefer experience with MS4.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

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