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Information Technology Systems Support Specialist Level III
2 months ago
C2c/1099
Job titleIT Support Specialist
Job typeonsite contract
Job locationsacramantoCA
Interview modeIn person
This role will require:
Strong customer service skills Knowledge of Active Directory or other identity management system
Attention to detail Ability to work with rapidly changing priorities
Experience with troubleshooting Windows systems Good verbal and writing skills for customer interaction and documentation Secondlevel Service Desk support tickets (85% remote and 15% deskside) resolve hardware and software issues and assist customers remotely with DUO NetMotion and network resource connectivity.
Deployment of MECM GUI and Headless images and software deployments both manual and as MECM task sequence software packages.
Update both hardware and software assignments in Manifest. Assist users in operating systems application programs utilities and hardware operations. Image install and move ITrelated equipment.
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