Communication Specialist

Found in: Talent US 2 C2 - 1 week ago

Kernersville, United States Veterans Health Administration Full time

Summary

This position in located in the Management Support Service under the direct supervision of the Chief, Veteran Experience Officer . The Connected Health Coordinator services as facility champion for the Connected Health, leads facility teams to support existing and future Veteran communication initiatives, coordinates local implementation, training, communications, outreach, and support efforts, and evaluates and reports on Connected Health actions and activities.

Duties

Major Duties
*Leads the facility's efforts as an administrative liaison to integrate current and future Connected Health Modalities with healthcare providers and patients and serve as liaison and administrator to VISN and the National Team.
*Responsible for establishing and managing communication plans that identify target audiences including appropriate messages, activities and resources.
*Formulate a marketing strategy from research, reports, products, and organizational data.
*Analyze participation trends, customer markets, needs of the consumer.
*Represent the VAMC/HCS at forums, conferences, and meetings.
*Deliver presentations to al levels of the VAMC/HCS, service organizations, veterans, family members and caregivers.
*Analyze functional clinical and business process changes or impact to clinical guidelines in terms of policies, procedures, and user behaviors.
*Manage multiple projects by planning and organizing activities.
*Identify problems and apply analytical techniques for the purpose of resolving issues.
*Offer virtual care tools support to Veterans, their family members, caregivers and VA Staff.
*Work with the employee education staff to coordinate personnel and resources to develop educational and training programs/classes with the intent of increasing adoption of the various Connected Health modalities.
*Establish, develop, and implement local Connected Health-related goals and strategies to meet goals, identify responsible parties.
*All other duties assigned by Leadership.

Work Schedule: Monday-Friday, 08:00am - 04:30pm (Supervisor Discretion)
Compressed/Flexible: Supervisor Discretion
Telework: Not Telework eligible
Virtual: This is not a virtual position.
Position Description/PD#: Communication Specialist (Connected Health Coordinator) / PD021120
Relocation/Recruitment Incentives: Not Authorized

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