Technical Specialist- Expert EHR Patient Access yst

1 month ago

Raleigh, United States HighCloud Solutions Full time
Title Technical Specialist Expert (EHR Patient Access Analyst) Location Raleigh NC (Remote) Duration 12 Months Interview Type Webcam Interview Only Job Type C2CW2 Job Description

Seeking a Technical Specialist who is an Epiccertified to build the following modules for the new DSOHF EHR: Epic Cadence and Epic Prelude.

ONLY CANDIDATES WITH CURRENT EPIC ANALYSTCERTIFICATIONS FOR ALL REQUIRED MODULES WILL BE CONSIDERED.

  • The Technical Specialist will perform Epic Application Coordinator/Analyst functions to build the following Epic modules: Epic Cadence and Epic Prelude.
  • The Technical Specialist will serve as the primary build and support contact for the assigned Epic modules.
  • This position is responsible for coordinating all issues that arise during the project for their application and must become very knowledgeable about the organizations policies procedures and business operations.

Key Responsibilities

  • Serve as the primary support contact for the applications endusers
  • Work in developing designing configuring scripting testing and/or supporting applications for the business research and/or instructional functions of clients.
  • Develop solutions using programming expertise for daytoday problems to include maintenance modification or development of complex interrelated applications/solutions.
  • Evaluate hardware availability and software requirements
  • Identify issues that arise in the application and working to resolve them
  • Guide workflow design build and test the system and analyze other technical issues associated with Epic software
  • Identify and implement requested changes to the system
  • Serve as a liaison between end users workflow needs and Epic implementation staff
  • Maintain regular communication with Epic representatives including participating in weekly project team meetings
  • Develop an understanding of operational needs to set the direction for the organizations workflows by attending site visits and other integrated sessions
  • Review the status of projects and issues on an ongoing basis with leadership
  • Hold weekly communications with team members to discuss the status of deliverables shared issues enduser concerns budget and upcoming milestones

Business Acumen

  • Understands the organizations strategic goals and how department goals support the organization.
  • Seeks opportunities to extend and deepen learning of organization and area.
  • Shares new information and knowledge with others.
  • Be curious; question your assumptions when presented with an issue or question.
  • Selfmotivated to research and learn new information and explore new options.
  • Seeks to maximize potential abilities and helps others.
    • Follow instructions written or oral.
    • Adhere to all scheduling and attendance requirements.
  • Honesty truthfulness reliability accountability
    • Read understand and apply regulations and policies.
  • Knowledge of relevant privacy regulations such as The Privacy Act Freedom of Information Act and HIPPA law
  • Knowledge of frontend / patient access operations and workflows
  • Knowledge and understanding of thirdparty applications.
    • Establishes professional working relationships.
  • Communicates verbally with team departments guests and management.

Communication

  • Expresses oneself clearly in conversations business writing and interactions with others.
  • Delivers oral and written communications that are impactful and persuasive to their intended audiences.
  • Demonstrates a high level of emotional intelligence in the face of conflict.
  • Responds to tickets and emails in a timely manner.

Planning and Organizing

  • Manages and monitors time and resources effectively to complete assignments.
  • Utilizes resources and gets involvement from others where appropriate.
  • Shares information materials and time readily with others who need them

Teamwork

  • Encourages participation from all team members regardless of role within organization; supports team members and customers.
  • Identifies and works through conflict that may derail the collaborative process.
  • Holds self and others accountable to create unifying goals and measure with peers.
  • Support NCDHHS analyst team through knowledge sharing and concise documentation.
  • Applies the knowledge of fundamental IT concepts.
  • Asks questions diligently seeks and is receptive of guidance.

Drive Change

  • Anticipates potential concerns/resistance to change and takes constructive steps to address them.
  • Encourages others to adopt new methods or technologies that add value or improve performance.
  • Keeps others focused on critical goals and deadlines through periods of change or ambiguity.
  • Be flexible and adopt new processes and methods.
  • Stay positive in attitude and actions.

Working Conditions:

Essential:

  • May be required to work after hours or on weekends as needed
  • Infrequent travel
  • Pass preemployment drug test

Experience:

  • Must have strong leadership and communication skills with the ability to effectively present information to clinical and business leaders within the organization.
  • Work with trainers to develop and maintain application specific training curriculum and materials
  • Must have 5 years experience with Epic Cadence/Prelude
  • 4 years of direct client healthcare domain knowledge such as patient flow scheduling registration Real Time Eligibility and Authorization Insurance Verification etc.
  • Ability to work in small groups under tight project deadlines.
  • Working closely with business and patient access leaders around Epic workflow and to translate business needs to Epic functionality.
  • Must possess Epic certification in Patient Access specifically Prelude and Cadence
  • Minimum of five years progressive patient access/healthcare experience with demonstrated experience in Epic build.
  • Selfstarter with demonstrated teamwork & communication skills.
  • Excellent communication and collaboration skills.
  • Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
  • Experience working with Third Party Vendors such as Experian and Relay Health Not sure if this is applicable
  • Knowledge of registration and scheduling operations and workflows
  • Behavioral Health
  • Developing testing scripts

Skill Required / Desired Amount of Experience Must have strong leadership and communication skills with the ability to effectively present information to clinical and business leaders Required 5 Years Must have 5 years experience with Epic Cadence/Prelude Required 5 Years Ability to work in small groups under tight project deadlines. Required 5 Years Working closely with business and patient access leaders around Epic workflow and to translate business needs to Epic functionality. Required 5 Years Must possess Epic certification in Patient Access specifically Prelude and Cadence Required Minimum of five years progressive patient access/healthcare experience with demonstrated experience in Epic build. Required 5 Years Selfstarter with demonstrated teamwork & communication skills. Required Excellent communication and collaboration skills. Required 5 Years Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. Required 5 Years Knowledge of registration and scheduling operations and workflows Required Developing testing scripts Required

  • DSOHF EHR- Technical Specialist- Expert HB Billing yst

    1 month ago

    Raleigh, United States HighCloud Solutions Full time

    Title DSOHF EHR Technical Specialist Expert (HB Billing Analyst) Location Raleigh NC (Remote) Duration 12 Months Interview Type Webcam Interview Only Job Type C2CW2 Job Description NC DHHS is looking for a certified and experienced HB Billing Analyst to work on the Epic EHR implementation. Competency Model: Business Acumen ...

  • Technical Specialist- Expert EHR Epic Rev Cycle Analyst

    2 weeks ago

    Raleigh, United States HighCloud Solutions Full time

    Title Technical Specialist Expert (EHR Epic Rev Cycle Analyst) Location Remote Duration 12 Months Interview Type Webcam Interview Only Job Type C2CW2 Job Description Seeking a Technical Specialist who is an Epiccertified to build the following modules for the new DSOHF EHR: Resolute Hospital Billing Claims and Resolute Professional...

  • Technical Specialist- Expert EHR Architect

    1 month ago

    Raleigh, United States HighCloud Solutions Full time

    Title Technical Specialist Expert (EHR Architect) Location Raleigh NC (Remote) Duration 12 Months Interview Type Webcam Interview Only Job Type C2CW2 Job Description An EHR Architect is needed to be a part of the Applications Technology Team and will be responsibility for establishing and managing the long and shortterm...

  • Business yst- Expert

    1 month ago

    Raleigh, United States HighCloud Solutions Full time

    Title Business Analyst Expert Location Raleigh NC (Remote) Duration 12 Months Interview Type Webcam Interview Only Job Type C2CW2 Job Description NCDHHS seeks a Expert Business Analyst to support the business case development process improvement and requirements analysis testing and implementation project for new software solution...

  • Business yst- Expert

    2 months ago

    Raleigh, United States HighCloud Solutions Full time

    Title Business Analyst Expert Location Raleigh NC (Remote) Duration 12 Months Interview Type Webcam Interview Only Job Type C2CW2 Job Description NCDHHS seeks a Expert Business Analyst to support the business case development process improvement and requirements analysis testing and implementation project for new software solution...

  • Technical Specialist- Expert

    2 weeks ago

    Raleigh, United States HighCloud Solutions Full time

    Title Technical Specialist Expert Location Raleigh NC (Remote) Duration 3 Months Interview Type Either Webcam Interview or In Person Job Type C2CW2 Job Description The ServiceNOW Developer Architect will be responsible for leading efforts to deliver ServiceNOW automation solutions for DIT Operations and influencing the...

  • Senior Technical Expert

    3 weeks ago

    Raleigh, North Carolina, United States Serigor Inc. Full time

    Job Title: Technical Specialist- JuniorJob Description:The Serigor Inc. Web Systems team is seeking an Expert Level Technical Specialist/Agile product owner who leads Business owners in the translation of customer requests into technical requirements and user stories. This position coordinates software and release schedules with the Business and Technical...

  • Specialist- Expert

    1 month ago

    Raleigh, United States HighCloud Solutions Full time

    Title Specialist Expert Location Raleigh NC (Onsite) Duration 12 Months Interview Type Either Webcam Interview or In Person Job Type C2CW2 Job Description The NCDITTransportation is seeking an Expert Specialist resource for a 12month engagement to work with the Client Services Team. This request is to help support the Region...

  • Epic Certified Technical Specialist

    3 weeks ago

    Raleigh, North Carolina, United States MVP Consulting Inc Full time

    Job Title: Technical SpecialistAbout the Role:MVP Consulting Inc is seeking a skilled Technical Specialist to join our team. As an Epic-certified professional, you will be responsible for building modules for the new DSOHF EHR system. This is a unique opportunity to work on a cutting-edge project and contribute to the development of a comprehensive...

  • Technical Expert

    3 weeks ago

    Raleigh, North Carolina, United States Georgia IT Inc Full time

    Job Description:At Georgia IT Inc, we are seeking a skilled Technical Specialist to join our team. The successful candidate will be responsible for leveraging their expertise in VueJS, SharePoint, and Power Automate to drive business growth and improve operational efficiency.Key Responsibilities: Develop and implement innovative solutions using VueJS,...

  • DHHS EHR Rev Cycle PM

    1 month ago

    Raleigh, United States My3Tech Full time

    Hello, Hope you are doing good.Position: DHHS EHR Rev Cycle PM Location: Raleigh-Durham, NC (Hybrid) Duration: Long Term Client: State of NC Job ID: 727539Job Description: Hybrid arrangement- There will be a one-week orientation session in September, and likely 1 week per month during the project, with being onsite for about 2-4 weeks for go live prep and go...

  • EHR Program Director

    1 month ago

    Raleigh, United States Refulgent Technologies Inc. Full time

    Job: EHR PMO ManagerLocation: Raleigh, NC (Hybrid)The EHR PMO Manager, under the direction of the EHR IT Program Executive and in collaboration with the EHR program director , for the oversight and management of project managers performance and day to day activities.The PMO manager's accountabilities are the following: Accountable for the oversight and...

  • Technical Architect Expert

    1 month ago

    Raleigh, North Carolina, United States Serigor Inc Full time

    Job Title:Technical Architect ExpertJob Summary:We are seeking a highly skilled Technical Architect Expert to join our team at Serigor Inc. The ideal candidate will have a strong background in technical architecture, with expertise in distributed applications, web services, and data analysis.Key Responsibilities:Support the AIAS Team with the onboarding of...

  • Technical Expert

    3 weeks ago

    Raleigh, North Carolina, United States Cynet Systems Full time

    Job Description:As a Technical Expert at Cynet Systems, you will serve as the primary support contact for the application's end-users. Your responsibilities will include developing, designing, configuring, scripting, testing, and/or supporting applications for the business, research, and/or instructional functions of clients.You will develop solutions using...

  • EHR Architect

    1 month ago

    Raleigh, United States Magicforce Full time

    Engagement Type Contract Short Description An EHR Architect is needed to be a part of the Applications Technology Team and will be responsibility for establishing and managing the long and shortterm application strategy processes and procedures for applications and associated infrastructure. Complete Description The Architect is a member of the Applications...

  • EHR Architect

    4 weeks ago

    Raleigh, North Carolina, United States Magicforce Full time

    Job SummaryMagicforce is seeking an experienced EHR Architect to join our Applications Technology Team. The successful candidate will be responsible for establishing and managing the long and short-term application strategy processes and procedures for applications and associated infrastructure.Key ResponsibilitiesAlign business/clinical needs and technology...

  • Splunk Technical Expert

    4 weeks ago

    Raleigh, North Carolina, United States Truist Inc Full time

    Job SummaryThe Splunk Technical Expert will provide consultation and technical direction on translating business requirements and functional specifications into Splunk solutions. This includes gathering business requirements, helping others understand enterprise logging capabilities to achieve compliance to enterprise standards. The role serves as a Splunk...

  • DAVData Quality Specialist

    2 weeks ago

    Raleigh, United States HighCloud Solutions Full time

    Title DAV/Data Quality Specialist Location Raleigh NC (Remote) Duration 12 Months Interview Type Webcam Interview Only Job Type C2CW2 Job Description This data quality analyst will serve as a SME on clinical data and ehealth record systems & will act as a liaison between Medicaid providers and the HIE to improve quality of the...

  • Rare Disease Case Manager

    3 weeks ago

    Raleigh, North Carolina, United States UCB Full time

    About the RoleThe Rare Disease Case Manager serves as a subject matter expert on access & reimbursement, navigating insurance and access-related barriers. This role is designed to help patients gain access to prescribed UCB rare disease products and patient support, serving as the escalation point for difficult access-related patient cases.This individual...

  • Network/Telecom Specialist Expert

    4 weeks ago

    Raleigh, North Carolina, United States V-Soft Consulting Group, Inc Full time

    Job Title: Network/Telecom Specialist ExpertV-Soft Consulting Group, Inc is seeking a highly skilled Network/Telecom Specialist Expert to join our team.Job Responsibilities:Support and manage MS Windows systems and software for Consumer Platforms Infrastructure Operations unit.Plan, install, configure, script, deploy, patch, interface, and tune Windows based...