Banquet Captain

4 weeks ago

Albuquerque, United States Heritage Hotels & Resorts Full time

Job Type

Part-time

Description

WORK, PLAY & ENJOY LIFE WITH HERITAGE

Heritage Companies , the largest independent hotel group in New Mexico, is pleased to announce the addition of The Clyde Hotel to its portfolio of culturally distinct accommodations. Formerly known as Hyatt Regency Albuquerque, The Clyde Hotel pays homage to the legacy of Clyde Tingley, historic Governor of the state of New Mexico. The Clyde will tap into the Heritage mission of providing a rich, authentically local experience for guests and giving back to the community.

We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico
Full-time Hourly Position with benefits. Located in Albuquerque, NM. Working out of our Clyde Hotel.

Position Purpose: The Banquet Captain is responsible for supporting the Kitchen Leadership in making sure that banquet operations run smoothly by supporting a culture of service within the team for the front line interfacing with guests. The Banquet Captain is an essential support to the Front of House team in creating unforgettable dining experiences for guests.

Supervisory Responsibilities: Server, Bartender, Busser, Food Runner for Banquet Services when on shift

Essential Duties and Functions/Responsibilities/Tasks:

  • Maintain high level of positive and professional approach with employees, coworkers, and guests.
  • Maintain a proper flow of service and FOH staffing levels during shift.
  • Maintain good working relationships with suppliers and identify opportunities to decrease operational costs.
  • Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints.
Full job description and job expectations will be provided during your interview.

Requirements
  • Excellent verbal communication and ability to multitask.
  • High school diploma or equivalent experience/training. A post-high school degree, Hospitality preferred; or equivalent combination of education and experience.
  • 2 years of food & beverage supervision/lead or equivalent combination of education and experience; luxury branded hospitality experience preferred.
  • Valid New Mexico Food Handler Certification, and Alcohol Server Certification.
  • Ability to work on your feet for eight hours or more.
  • Knowledge of Restaurant Point of Sale systems.
  • Must be able to lift/push/reach for/carry 30+ pounds frequently.

Inspiring Our Communities, & Celebrating Local Artisans.

Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer.

Follow us on Instagram : The Clyde Hotel Instagram

The Hotel Concept:

The 20-story Clyde Hotel will offer business and leisure travelers a place of connection, comfort and engagement in the heart of downtown. The interior design will reflect a Pueblo Deco design motif with a touch of Western grittiness and eastern elegance. The atrium lobby will be reinvigorated to become an exciting and central gathering space, that envelopes guests in history and progress through vintage elements set in a modern art deco backdrop. Guest rooms will maintain the design aesthetic of a reimagined New Mexico future with a comfortable and relaxing approach. Clyde and Carrie Tingley's presence will be felt through refined touches. Guests can relish in the special personality and character of the space, drawing masculine elements of dark woods, rich leathers, bold patterns, copper hardware and dimmed lighting. Classic craft cocktails and quality wines set the tone, from business meetings to casual drinks. Juxtaposed with the understated sophistication of 1922 is Carrie's, the ground-floor restaurant named after Carrie Wooster Tingley, wife of Clyde Tingley. Light and airy, just like Carrie herself, the restaurant honors the charm and liveliness of the philanthropic socialite with a prominent floral motif throughout the space. The menu will reflect popular, classic dishes from past and present.

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