General Manager

2 weeks ago

Sacramento, United States Tbwa ChiatDay Inc Full time

Campus is a technology-driven company dedicated to accelerating the talent of tomorrow. We empower students to find their purpose, help them build a plan and support them as they achieve their goals through affordable, world-class education provided by professors from prestigious institutions such as Princeton, NYU, UCLA, and Spelman. By making education more accessible and customized to each individual‘s needs, we can achieve our mission of accelerating the talent of tomorrow, one student at a time.

About the Team

While Campus is primarily an online institution, Campus Sacramento is our physical storefront to the world. As General Manager of Campus Sacramento, you will work with departments across the organization to support our in-person classes and academic programs that are offered from our beautiful four-acre campus.

About the Role

The General Manager of the Campus Sacramento will be instrumental in overseeing daily operations, providing strategic leadership, and enriching the Campus experience for both students and staff. Reporting directly to senior leadership, this role is centered on driving Campus growth, ensuring a welcoming and well-maintained environment, and cultivating a positive workplace culture. The GM will support key on-ground departments, collaborate closely with department heads, and serve as the primary point of escalation for student and employee concerns. Your leadership will drive enrollment, raise campus visibility, and create a vibrant space for students and staff alike.

You’re excited about this opportunity because you will…

  • Oversee daily operations and provide strategic leadership to elevate the overall performance of the Sacramento campus.
  • Support and monitor on-ground departments—such as admissions, student success, student affairs, and academic operations—while aligning efforts with online operations through close collaboration with department heads.
  • Maintain a clean, functional, and attractive campus environment that appeals to both students and staff, ensuring an optimal learning and working experience.
  • Foster team morale, support Sacramento-based employees, and serve as the final point of intervention for student and employee complaints before escalation.
  • Identify and implement improvements to campus operations and promote the campus within the community to increase awareness and drive student enrollment.
  • Lead and champion change management initiatives, supporting program and department transitions to drive innovation and continuous improvement across the institution.

We’re excited about you because you…

  • Have a higher education administration knowledge: You understand academic programs, admissions processes, student services, and compliance requirements specific to higher education.
  • Possess strong financial management skills: You can handle budgeting, financial planning, and resource allocation to optimize campus operations effectively.
  • Are exceptionally organized: You excel in time management, prioritizing tasks to ensure smooth campus operations.
  • Have outstanding interpersonal skills: You build strong, positive relationships with students, staff, and community members.
  • Embody proactive customer service: You cultivate a warm, welcoming atmosphere and apply strong conflict-resolution skills to enhance the campus experience for everyone.
  • Are a visionary and innovative: You continuously introduce fresh ideas to enhance campus operations and engagement.
  • Are an exceptional communicator: You ensure clear and persuasive interactions with diverse audiences.
  • Required:
  • 5+ years experience in higher education
  • 3+ in a managerial capacity
  • Bachelor‘s degree or higher
  • Nice to have:
  • Facility management expertise makes you skilled in overseeing physical campus facilities, including maintenance, safety, and equipment management, ensuring an attractive and functional environment.
  • Experience with strategies for outreach, public relations, and marketing will help enhance campus visibility and student enrollment.

What you’ll get:

A compensation package that includes a base salary + equity grant

  • Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.
  • Medical Insurance + free Dental and Vision Insurance
  • 401(k) match
  • PTO + several paid holidays
  • Flexible working hours & a hybrid work schedule (Mon & Fri remote; Tues-Thurs in-office)
  • Social events - happy hours, birthday celebrations, holiday parties, & more
  • Opportunity to make an impact – you’ll be an integral player in bringing our vision to life
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