Program Supervisor IV
6 months ago
Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence.
The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state.
The state of Texas offers many benefits to employees. HHSC is a qualifying organization for the Federal Public Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making qualifying monthly payments. We also offer excellent health benefits, a lifetime monthly retirement annuityas well as (k) and Programs under the Employees Retirement System of Texas.
If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you
The Assistant Unit Director (AUD) works under the direct supervision of the Unit Director and has the primary responsibility for providing leadership and direction to other unit staff to assure the delivery of quality care, support, active treatment and leisure activities to the individuals served. The AUD provides support to the Unit Director in planning, implementing, directing, and evaluating unit operations and goals. The AUD is responsible for working cooperatively with other divisions and departments and ensuring harmonious working relationships within the unit among staff, family members and other facility employees. The AUD is responsible for supervisory, consultative and administrative duties in addition to Administrative Assistant tasks. The AUD acts as the additional duty safety officer for the unit which assures safety drills are completed correctly, timely and efficiently and any identified safety and/or resident concerns are addressed through the Facility Safety Department or the Interdisciplinary Team process. This position assures the unit meets regulations established by Life Safety Code. Additionally, the AUD will serve as the first line supervisor for Unit Supervisors for consultation concerning personnel issues and maintaining training compliance. The AUD monitors staff deployment and minimums, leave approval, overtime utilization, etc. The AUD serves as the Administrative Officer on Duty (AOD) dealing with campus-wide issues and as the acting Unit Director as needed. The AUD ensures that the unit provides protection of the individuals by reducing abuse, neglect, exploitation, injuries, accidents and restraints.
Essential Job Functions:
Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned. May serve in an on-call status on a rotating schedule as required to meet operational needs of the facility.
Establishes and maintains positive, supportive relationships with employees, individuals served, family members and visitors in order to create an environment of caring, dignity and respect.
Provides formal/informal supervision and support to unit staff in accordance with facility procedures to ensure the effective delivery of needed services (health, safety, individual support planning, etc.). Implements Positive Performance Management system per facility guidelines in order to improve staff performance, attendance and work behavior. Assists Unit Director in conducting performance evaluations of assigned staff in order to give employees timely feedback on their performance.
Monitors the implementation of unit staff management systems (staff schedules, staff assignment sheets, deployment, leave approval, overtime utilization, etc.) in order to ensure adequate staff coverage to meet minimums. Monitors the utilization of staffing resources to maintain fair distribution of overtime. Follows facility procedures when granting/approving leave requests to ensure fairness.
Makes regular rounds/visits as required throughout the unit to monitor scheduled activities to ensure safety and implementation of levels of supervision, positive behavior support plans, physical/nutritional management plans, documentation of injuries, restraint documentation, cleanliness and appropriate staff to resident interactions.
Monitors and enforces unit compliance with internal and external audits and plans of correction to ensure safe environments that promote dignity and respect of individuals served.
Monitors the reduction of abuse, neglect and exploitation, unusual incidents, injuries and restraints through implementation of applicable facility procedures to ensure the health and safety of individuals served.
Serves as the Acting Unit Director as needed.
Ensures that assigned staff participates in mandatory training in order to ensure staff competence and development.
Ensures compliance with all ICF/IID conditions of participation, Life Safety Code regulations and continued progress toward the requirements of the Settlement Agreement.
Takes action in regards to financial responsibilities such as annual budget planning, activity fund monitoring, trust fund oversight and property inventory.
Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.
Knowledge Skills Abilities:
Knowledge of ICF/IID Standards, facility and departmental policies and procedures, Positive Performance Program and record-keeping procedures.
Knowledgeable in the use of computers, Microsoft Office software and other business software, copiers, printers and fax machines.
Proven ability to communicate verbally and in writing in a clear and concise manner, with the ability to direct and instruct.
Ability to work independently, to work cooperatively in a teamwork situation, to work harmoniously in general with co-workers and plan, assign and supervise the work of others.
Ability to establish goals and objectives, solve problems, make decisions, and use good judgment when dealing with critical incidents.
Knowledge of basic residential services, program planning and training techniques.
Ability to react calmly and quickly in emergency situations.
Knowledge of facility policies, DADS regulations, Settlement Agreement, Life Safety Code, ICF/IID, applicable building standards, etc.
Knowledge of Prevention and Management of Aggressive Behavior (PMAB) techniques with the ability to appropriately apply this knowledge as needed.
Ability to prioritize assignments and meet work deadlines.
Knowledge of program planning and training techniques.
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