Program Specialist III

2 weeks ago

Fort Worth, United States Texas Department of Aging & Disability Services Full time
Job Description:
Program Specialist III
The Disaster Preparedness and Business Continuity Team reports to the Director of Business Operations within the office of the Deputy Executive Commissioner within Access and Eligibility Services. This position will perform administrative duties, provide lobby data to eligibility operations, maintaining office closure tracker and documents, track assignments, data entry, preparing various reports, spreadsheets, presentations and analyzing data for reporting purposes as well support during disaster events. Job requires detailed oriented individuals. Essential Job Functions:
Attends work on a regular and predictable schedule in accordance with agency leave policy and performance duties as assigned.

Assists in the collection, organization, analysis, and/or preparation of materials in response to requests for program information and reports. Responsible for supporting and managing daily reporting. Assists in requests for information, tracking program assignments to ensure critical deadlines are met, and supporting the team in researching, analyzing, and evaluating complex data, policies and procedures. (40%)

Reviewing program documents for clarity and accuracy of content, correct grammar and spelling, and adherence to agency style requirements. Creating presentations. (20%)

Participating in internal and external meetings and workgroups as requested. This includes appropriately escalating issues and concerns arising from meetings and workgroups, or through other work. (15%)

Providing administrative support to the Business Continuity Team. This may include scheduling meetings, assisting with regional data analysis, compiling spreadsheets, etc. (10%)

Other duties as assigned (10%)

Knowledge Skills Abilities:
Skilled in:
Communicating effectively both orally and in writing.
Operating computer equipment and using computer software such as Microsoft Word, Excel and Power Point (intermediate levels).
Efficient time management and monitoring.
Organizing, writing, proofreading, editing, filing, record keeping, and interpersonal communication
Performing data entry.
Effectively organizing, scheduling, and coordinating meetings in addition to taking notes and preparing meeting minutes.
Effectively organizing, tracking, developing, and editing written and electronic documents.

Ability to:
• Organize resources to achieve desired outcomes
• Identify and analyze problems, evaluate alternatives and propose effective solutions
• Read complex documents and assimilate new information quickly
• Prepare concise reports
• Read, understand, and apply a variety of interrelated instructions, such as those found in guidelines, regulations, and policies
• Establish priorities according to relative importance and deadlines, set goals, and manage time and tasks efficiently
• Work in a dynamic fast paced and constant changing environment
• Work independently and under limited supervision
• Establish and maintain effective working relationships

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