IT Specialist

1 month ago

Boulder City, United States U.S. Department of the Interior Full time

Clarification from the agency

U.S. Citizens and U.S. Nationals

Duties

This position is being advertised concurrently to the public under vacancy announcement BOR-LCB-24-MP-12406128-TJ. Applicants interested in applying under both announcement numbers, must submit application packages for each job announcement.

-This position serves as an IT Specialist-Network Administration for the Lower Colorado Basin Region.

-This position is responsible for network systems that support critical mission systems throughout the LCB Region and will be a SME for the LCB Region Networks.

-Plans and carries out difficult and complex assignments in a variety of network systems administration areas to include interpreting IT policies, standards, and requirements and modifying and adapting existing methods and approaches.

-Performs a wide range and variety of complex IT issues, evaluating and recommending new or enhanced approaches, analyzing and recommending resolution of complex issues, and analyzes and provides cost-benefit analyses to decision-makers.

-Modifies, adapts, and/or refines broader guidelines to resolve specific complex and/or intricate issues and problems; and identifies and researches trends and patterns in order to develop new methods and criteria for network systems administration activities.

-Research options for problem resolution and recommendations.

-Presents in writing or orally to audiences within and external to the organization, identifying priorities and barriers to project accomplishment.

Requirements

Conditions of Employment

You must be a U.S. Citizen or U.S. National.
You must be suitable for federal employment, determined by a background investigation.
You must submit a resume and supporting documentation (see Required Documents).
You must submit eligibility documents for veterans consideration (see Required Documents).
You must meet any minimum education and/or experience requirements (see Qualifications).
You must maintain a valid State Driver's License at all times as the position requires operation of government vehicles on government and public roads. Failure to maintain a valid State Driver's License at all times will result in removal from the position.

Who May Apply:

Career Transition Assistance Plan (CTAP) Interagency Career Transition Assistance Plan (ICTAP)

Qualifications

In order to be rated as qualified for this position, the HR Office must be able to determine that you meet the specialized experience requirement - this information must be clearly supported in the resume.

GS-12: To qualify at the GS-12, your resume must reflect one year of full time experience equivalent in difficulty and complexity to at least the GS-11 level in federal service (gained through federal or public experience) working with 1) Network configuration (VLANs, routing protocols, IP addressing); 2) Network security (ACLs, firewalls, patching, standards, audits); 3) Network troubleshooting (tools, analyzing, physical cabling experience); and 4)Network design (projects, upgrades, planning, architecture). This experience must have been gained while working and following policies in a corporate or government enterprise level organization.

In addition to meeting the required specialized experience, candidates must have IT-related experience demonstrating each of the four competencies listed below.
Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Your resume will be screened on your attention to detail. Be sure to read the resume requirements listed in this vacancy announcement.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

You must be clear when describing your experience, Human Resources may not make assumptions in determining qualifications. If your resume does not clearly reflect all of the above experience, your application will be marked as ineligible.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must meet all requirements, including any selective placement factors if applicable, by 05/17/2024.

Education

This position does not allow substituting education for experience.

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