Supervisor, Customer Projects

2 days ago

Lansing, United States Lansing Board of Water & Light Full time
The Lansing Board of Water & Light has an opening for a Supervisor, Customer Projects & Utility Services in Lansing, MI.

Job Type: Full-Time
Starting Salary Range: $91,746. - $111,930.

Position Summary:
The Customer Projects & Utility Services Supervisor is responsible for leading a diverse team that performs technical electrical service duties directly related to service the customers. These duties include performing customer communication, electric distribution primary and service design, project management, financial analysis associated with electric distribution design and service installation/modification required to optimally meet BWL customer requirements. Work will be performed under the general direction of the Manager of T&D Engineering and Technical Services and focused on meeting the BWL's strategic plan.

Essential Functions:
  • Oversight of electrical design and approval for overhead, underground, street lighting and outdoor lighting, and joint use projects.
  • Coordination of workload, assignments, project lists and documentation.
  • Knowledge of the National Electric Safety Code and relevant sections of the National Electric Code.
  • Supervises and supports employees ensuring quality customer communication and service processing.
  • Supervises work of outside technical contractors for required engineering services.
  • Ensures standardization and quality control of sketches, allocations, work orders, authorizations, estimates, service orders, service spots, release packages and customer service agreements.
  • Develops procedures and guidelines for processes involved in design work for release to construction.
  • Mentors staff on correct BWL construction standards, engineering, and construction practices for sketch related work.
  • Functions also include design of electrical projects, service quality, and all related issues associated with customer delivery services at the BWL through leading coordination with various BWL stakeholders including T&D Planning and Records Management.
  • Utilizes approved methods for tracking and managing work.
  • Negotiate distribution routes, cost, permits, easements and arrangements with customers, attorneys, and outside agencies such as city, county, state, government, and inspection agencies.
  • Set billing rate for project, assist in billing/service account set up and review account for proper billing after construction.
  • Be well versed and enforce the BWL rates and Rules and Regulations for electric service.
  • Follow-up and tracking of revenue projects versus actual revenue and estimated construction cost versus actual for projects.
  • Develop and enhance technical skills to keep abreast of current technologies and engineering practices.
  • Work to continuously improve the design process through coordination and collaboration with other departments.
  • Participation in the continuous improvement of the Asset Management System and Work Management processes.
  • Expected to comply with all BWL policies and work rules.
  • Predictable and reliable attendance.
  • Support of electrical outage(s) and other emergent events. (i.e. restoration activities due to weather events or other unforeseen circumstances).

Job Specifications:
Required
  • Associate's degree in electrical engineering, or a related field; or an equivalent combination of education and experience. Bachelor of Science in Electrical Engineering Preferred.
  • Five years of utility electrical distribution design/planning experience.
  • Two years of leadership experience or completion in the BWL emerging leader's program or related leadership and supervisory training.
  • Ability for critical thinking and problem solving on complex tasks, coaching subordinates to provide recommendations and solutions for resolving complex issues.
  • Demonstrating interdepartmental teamwork and leading teams and collaboration on assignments as well as independent work.
  • Demonstrating oral and written communication skills, including peer, supervisor, and management dialog.
  • Demonstrate ability to multi-task and time management for individual and interdepartmental team assignments.
  • Knowledge of principles, practices and methods used in the design and construction of electrical primary and secondary distribution systems.
  • Must be credible to the BWL's customers, with demonstrated ability to act as a customer advocate, as well as confident in dealing with external agencies.
  • Knowledge of overhead and underground electric T&D systems, including Streetlighting and Joint Use projects.
  • Basic knowledge of GIS platforms.
  • Knowledge of National Electric Code and National Electric Safety Code
  • Strong written and verbal communication skill required.
  • Ability to analyze data.
  • Manage multiple projects.
  • Construct reports and documentation.
  • Proficiency with PC and common business software, e.g. Microsoft Office Suite, Adobe.
  • Must have valid Michigan driver's license with acceptable driving record

Physical Requirements / Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to remain in a stationary position for the majority of the working day. The person in this position needs to occasionally move about inside the office environment including the use of stairs. Constantly operates a computer, and other office equipment. Ability to adjust focus, especially due to concentration on a computer screen. Must communicate frequently with other departments and employees both verbally and in writing. May need to lift and carry up to 30 pounds and/or position the body to reach items on the floor/below knee level or reach overhead. The person in this position needs to occasionally move about in industrial environments, and uneven terrain. May be required to recognize small numbers, letters, symbols, colors on prints, and/or operate field instruments/equipment.

Works in temperature-controlled office environment, with occasional work in outdoor weather conditions, and in industrial environments.

Must successfully complete a background check, a substance screening and a physical (if applicable).

Why Should You Apply?
  • Competitive salary, employee development, and opportunity for professional growth.
  • Robust time off benefits including vacation, free choice, sick leave, and paid holidays.
  • Comprehensive benefits package including medical, prescription, dental, life insurance, long-term disability, and employee assistance program.
  • Retirement programs including 401a (100% company paid up to 13% of base salary), 457 match up to $2,500 per year, retiree medical.
  • Voluntary benefits including supplemental and dependent life insurance, vision, flexible spending, AFLAC options, LifeLock anti-theft, long term care, tuition reimbursement, HOPE loan.

About BWL:
The Board of Water & Light serves Lansing, Michigan, and surrounding areas with electricity, water, and steam. Lansing's city charter vests the BWL with full and exclusive management of water, steam, and electric services for or the city. The American Public Power Association has honored the Lansing Board of Water & Light as one of the country's best publicly owned utilities.

The Location:
Lansing, MI provides the opportunity to enjoy all seasons of fun and beauty. With the Grand River open for kayaking, lush golf courses, 17+ miles of trails for biking/hiking/running, Potter Park Zoo, and the sports, the arts and fine foods that comes from being near a major University, Michigan State University, there is a spot for everyone. The area is a short drive from Lake Michigan's shoreline where there is views of natural beauty, boating, fishing, and windsurfing.

THE BOARD OF WATER & LIGHT IS AN EQUAL OPPORTUNITY EMPLOYER

  • Project Supervisor

    2 weeks ago

    Lansing, United States Stratosphere Quality Full time

    Job DescriptionJob DescriptionOverviewProject SupervisorJoin the Stratosphere Quality Team!Stratosphere Quality cultivates a positive organizational work environment, where employees are compelled to perform their best.Our team enjoys rewarding and meaningful work in a wide range of manufacturing work environments.Begin a rewarding career today and envision...

  • Production Supervisor- Bilingual in Spanish

    1 month ago

    Lansing, United States Veear Projects Inc. Full time

    Job DescriptionJob DescriptionPosition: Production Supervisor- Bilingual in SpanishLocation:   Lansing, MI3-5 years of production Supervisor role in the Automotive manufacturing industryOSHA experiencePreviously supervising 25-30 employeesEHS experienceSpanish

  • Construction Project Supervisor

    1 month ago

    East Lansing, Michigan, United States Kincaid Building Group Full time

    Construction Project Supervisor at Kincaid Building GroupKincaid Building Group is seeking a committed Construction Project Supervisor to oversee our construction initiatives. This position entails managing project organization, timelines, financial planning, safety protocols, and execution.Key Responsibilities:Direct all phases of construction projects from...

  • Custom Home Project Manager

    2 months ago

    Lansing, United States Gpac Full time

    Custom Home Project Manager A leading custom home construction company committed to excellence and innovation is seeking a skilled Custom Home Project Manager to oversee construction projects from start to finish. Custom Home Project Manager Responsibilities:Manage multiple custom home projects, ensuring adherence to timelines and budgets.Coordinate with...

  • Customer Service Supervisor

    4 weeks ago

    Lansing, Michigan, United States Clean Team Full time

    At Clean Team, we take immense pride in delivering exceptional service and consistently strive to surpass our clients' expectations. To achieve this, we need dedicated, organized, and motivated leaders to manage our operations and guide our team members. This is where your expertise comes into play.As a Support Supervisor at Clean Team, you will oversee the...

  • Test Supervisor

    6 days ago

    Lansing, Michigan, United States Curtiss-Wright Full time

    Job Title: Test SupervisorWe are seeking a highly skilled Test Supervisor to join our IMR Test Labs team. As a Test Supervisor, you will be responsible for managing and directing engineers and high-level technicians in the assigned department.Key Responsibilities:Monitor daily activities and maintain a high focus on qualityDrive work to completion and ensure...

  • IT Project Coordinator

    4 weeks ago

    Lansing, Michigan, United States Brooksource Full time

    Position OverviewThe Project Supervisor will oversee the lifecycle of various technology initiatives, ensuring that all phases from initiation to closure are executed efficiently.Key ResponsibilitiesManage project timelines, resources, and deliverables while ensuring adherence to established project management methodologies.Facilitate communication among...

  • Third Shift Supervisor

    1 month ago

    Lansing, United States VAYAN GROUP, LLC Full time $55,000

    Job DescriptionJob DescriptionD Shift SupervisorFlexible, excellent communication, administrative abilities and knowledge of computer applications. Must be available for travel. This is working supervisor in a manufacturing environment. This is for the third shift.Responsible for setup and coordination of all shop floor jobs. Assists with compliance to ISO...

  • Warehouse Supervisor

    1 month ago

    Lansing, Michigan, United States Andersen CorporationRenewal by Andersen Full time

    Renewal by Andersen presents an exciting opportunity for a Warehouse Supervisor. This role is pivotal in overseeing the operations of our warehouse, ensuring efficiency and effectiveness in managing inventory. The Warehouse Supervisor will coordinate the receiving, storing, packing, and shipping of goods and materials. Responsibilities include maintaining...

  • Test Supervisor

    1 week ago

    Lansing, Michigan, United States Curtiss-Wright Full time

    Job SummaryWe are seeking a highly skilled and experienced Test Supervisor to join our IMR Test Labs team. As a key member of our team, you will be responsible for managing and directing engineers and high-level technicians in the assigned department.Key ResponsibilitiesConduct materials testing and evaluations as required, ensuring accuracy and timeliness...

  • Electrical Operations Supervisor

    1 month ago

    Lansing, Michigan, United States Gpac Full time

    We are collaborating with a reputable Electrical Contracting firm that is actively seeking to enhance their team with an Electrical Operations Supervisor.Position Overview:This role is situated within a well-established electrical contractor specializing in service projects across the industrial and commercial sectors. The selected candidate will oversee the...

  • Operations Supervisor

    1 month ago

    Lansing, Michigan, United States Clean Team USA Full time

    Are you equipped to lead a team effectively?If so, we have an opportunity for you!Role Overview:As an Operations Supervisor, you will oversee the comprehensive management of operational activities, ensuring the successful execution of labor, productivity, quality assurance, and safety protocols established by the Operations Division.Your expertise will...

  • Finance Supervisor

    3 weeks ago

    Lansing, Michigan, United States Lansing Board of Water and Light Full time

    Job SummaryThe Lansing Board of Water & Light is seeking a highly skilled Finance Supervisor to join our team. As a key member of our finance department, you will be responsible for overseeing the development and implementation of financial plans, budgets, and forecasts. Your expertise in financial analysis, budgeting, and forecasting will enable you to make...

  • Team Supervisor

    1 month ago

    Lansing, Michigan, United States Sir Pizza Of Michigan Inc Full time

    Job OverviewTeam Supervisor Job OverviewRole SummaryThe Team Supervisor plays a crucial role in overseeing the staff during their shift, managing tasks related to food service, and providing training on operational procedures. This position involves ensuring that all customers enjoy a pleasant dining experience.The Team Supervisor is tasked with...

  • Test Supervisor

    3 weeks ago

    Lansing, New York, United States Curtiss-Wright Full time

    Job SummaryWe are seeking a highly skilled and experienced Test Supervisor to join our team at Curtiss-Wright. As a Test Supervisor, you will be responsible for managing and directing engineers and technicians in the assigned department, ensuring that all materials testing and evaluations are conducted to the highest standards of quality and accuracy.Key...

  • Solar Installation Supervisor

    1 month ago

    Lansing, Michigan, United States Blue Raven Solar Full time

    Position Title: Solar Installation SupervisorShift: Full-time hoursCompensation: $55,000-$62,000/year plus paid training + $300 sign-on bonusBenefits:Eligible full-time employees receive comprehensive Health, Dental, Vision, Life, and Accident insurance, along with a Health Savings Account. Additional benefits include a Company Vehicle, Paid Time Off, 401k,...

  • Senior IT Project Manager

    2 weeks ago

    Lansing, Michigan, United States CapLeo Global Full time

    Project Management ExpertiseWe are seeking a seasoned IT project manager to provide leadership and oversight for multiple projects simultaneously. The ideal candidate will have a strong background in project management, with experience in managing projects with varying sizes and risks.Key Responsibilities:Manage projects with different sizes and risks,...

  • Project Manager

    2 months ago

    Lansing, United States RGBSI Full time

    Project Manager / Project EngineerLansing, MIRequired:6 month – 1 year of Project Management experienceBachelor’s degreeExposure to manufacturing or mechanical kind of environment would be preferred.Strong verbal and written communication skills, attention to detail, organizational and multi-tasking skills.Proficient with MS OfficeUS...

  • Support Supervisor

    4 months ago

    Lansing, United States Clean Team Full time

    Job DescriptionJob DescriptionAt Clean Team we take great pride in our work and strive to meet and exceed our clients' expectations. To get there, it takes outstanding, driven and organized leaders to manager our accounts and coordinate team members. That's where you come in!As a Support Supervisor at Clean Team, you will be responsible for the...

  • Landscaping Supervisor

    3 weeks ago

    Lansing, Michigan, United States Kanazeh Lawn Service Full time

    Job SummaryKanazeh Lawn Service is seeking a skilled and experienced Landscaping Foreman to lead our outdoor operations team. As a key member of our team, you will be responsible for overseeing the execution of landscaping projects, ensuring high-quality results, and maintaining a safe working environment.Key ResponsibilitiesLead and supervise the landscape...