Host - Toro

4 weeks ago

Chicago, United States AccorHotel Full time

Your Role: Cultivating Food & Beverage Excellence

As a Host Person at Toro Chicago by Richard Sandoval you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm personal attention provides a memorable first impression for guests of our restaurants and lounges making them feel welcome and valued.

What Awaits You:

  • Employee Perks: Enjoy exclusive discounts at the Fairmont Chicago and Accor properties worldwidefor you and your family.
  • Complimentary meals at our onsite employee cafeteria.
  • Lifelong Learning: Sharpen your skills through tailored programs at our Academies.
  • Impactful Work: Contribute to our Corporate Social Responsibility initiatives.
  • Health and Financial WellBeing: Benefit from comprehensive medical and dental coverage and convenient direct deposit.
  • Limitless Growth: Explore career development opportunities within Fairmont Chicago and beyond. The sky truly is the limit

Your Responsibilities:

  • Consistently offer a professional friendly greeting and engaging service
  • Understand the Servers tasks in the outlet
  • Understand shift end reports in the outlet and the Point of Sale System
  • Understand all reservations systems and iPad systems for seating charts
  • Assist guests regarding food and beverage menu items in an informative and helpful way
  • Have knowledge of all menu items garnishes contents and preparation methods
  • Follow brand policies procedures and service standards
  • Follow all safety and sanitation policies when handling food and beverage
  • Other duties as assigned
  • Follow hotel time and attendance policy
  • Follow grooming and attire guidelines
  • Must be available to work flexible shifts including AM PM evenings and weekends
  • Other duties as assigned

Qualifications :

Qualifications

  • Previous service experience an asset
  • Previous Point of Sale System experience an asset but not required
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs remaining calm and courteous at all times
  • Ability to speak read and write in English

Physical Aspects of Position (include but are not limited to): 

  • Constant standing and walking throughout shift
  • Frequent lifting and carrying up to 30 lbs
  • Occasional kneeling pushing pulling lifting

Remote Work :

No


Employment Type :

Fulltime

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