Health System Specialist

4 weeks ago

Bedford, United States Veterans Health Administration Full time

Summary

This Health System Specialist position is located in the Nursing Service at the Bedford VA Healthcare Medical Center, in Bedford, Massachusetts. This position is a full-time at 40 hours per week.

Duties

The incumbent functions as a liaison to multiple staff offices and serves as the conduit for information flow and management of assignments between such offices. Duties include, but are not limited to: Monitors and manages incoming actions and requests from initial receipt to completion and closeout. Analyzes the subject matter of incoming information that is generally procedural and factual in nature for appropriate distribution to offices internal or external to the office. Receives and monitors completed actions or responses; analyzes responses for completeness and accuracy against known policies and procedures; and ensures action or inquiry is closed out with the inquirer or office. Participates in special information flow studies, analyses, presentations and briefings, as assigned. Conducts routine studies on particular operational processes, issue topics, or related special projects where successive steps in fact-finding are utilized. On broad studies, may be assigned limited aspects of much larger projects. These studies may require study planning, statistical measurement, data analysis, and narrative report preparation and development. When tasked with this type of project, serves as the responsible contact for leading these projects from initiation to completion. Uses standard reference materials to develop straightforward position papers that touch on sensitive issues such as the quality or timeliness of veteran care issues. Works in coordination with other internal reviewing services regarding routine audits and internal/external reviews of a national concern; i. e, fiscal efficiencies and organizational structure that are reviewed by prominent parties such as the Office of the Inspector General (OIG) or the Government Accountability Office (GAO). The incumbent tracks routine deadlines initiated by OIG/GAO and internal reviewing officials to ensure timely submission of responses and actions. Communicates with responsible staff agency members to ensure completion of all requested actions and appropriately closes out all requests. Works closely with senior management and others in implementing and evaluating policies, plans, and internal operational systems such as correspondence management, information tracking among pertinent offices and stakeholders, and internal/external communication flows. Functions in myriad roles by contacting and engaging with various administrative program officials within Headquarters and in the field to manage, coordinate, and complete various routine assignments or projects that involve or are initiated by these officials. Manages and coordinates all online communication tools such as assigned intranet websites, internal SharePoint website collection, and other related informational tools in consultation with communication specialists. Assures compliance with all applicable policies, and development and maintenance of internal management processes related to these online tools. Coordinates routine events hosted by officials, including town hall meetings with internal staff, with assistance from continuing educational staff and initiatives when warranted. Performs other related duties as assigned.

Work Schedule: Monday-Friday, 7:30am - 4:00pm
Position Description Title/PD#: Health System Specialist/PD034550
Physical Requirements : The work is sedentary. Some travel is required. No other special physical demands are required of this work.
Compressed/Flexible: Not Available.
Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized.
Financial Disclosure Report: Not required.
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized

Notifications: This position is in the Competitive Service. Veterans' preference does not apply for internal or other current permanent Federal agency employees. Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held. This position is not a Bargaining Unit position. This position is covered by locality-based comparability pay.

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