Health System Specialist

2 weeks ago

Bedford, United States Veterans Health Administration Full time

The primary purpose of this position is to implement a Performance Improvement program at the Health Care System level. The position is responsible for delivering Performance Improvement techniques to a broad array of program and services throughout the Medical Center, including Lean, Six Sigma, Coaching, Project Management, and Training. Additional functions of the position involve advising leadership in the formulation of planning complex facility wide Strategic Plans and facility wide projects in the execution phase of supporting of Strategic Planning.

Duties may include, but are not limited to:
Participates in and facilitates transformative quality, safety, effectiveness, and efficiency improvement efforts.
Facilitates, coaches, and trains audiences at all levels of the organizations throughout the lifecycle of a performance improvement project.
Organizes, directs, controls and coordinates group activities in a timely and effective manner.
Defines a project scope and goals through a collaborative process with subject matter experts and leadership at the facility, service line or program, or unit level.
Leads a team of subject matter experts, front line staff and leadership through a rigorous and defined project management process utilizing multiple tools from HRO, Lean Six Sigma, Lean VA-TAMCCS and other performance improvement disciplines to further define the current state of the process.
Creates designs of experiment that align to project goals and team developed solutions.
Conducts experiments and collects data to identify if the developed solutions are affective. Develops control plans, communication plans, risk management plans, and through closeout of the project.
Provides consultation to executive, service line, and program leadership by leveraging VA data analytics resources. Identifies metrics performing below benchmarked standards or falling below the upper or lower control limits of a statistically controlled models such as SAIL.
Identifies systems designs problems that contribute to human errors. Identifies alternative systems and processes based on HRO, Lean/Systems Redesign/Systems Engineering principles to mitigate these types of errors.
Identifies projects critical to improving quality outcomes and maximize return on investment of utilized resources.
Incorporates recommendations for the resolution of problems identified in studies such as eliminating, adding, changing, or rearranging specific procedures, products or services or making other changes to more efficiently and effectively utilize resources.
Provides instruction to others on HRO, Lean, Lean Six Sigma, Systems Redesign, or other improvement methodologies principles and tools through formal classroom instruction or small group mentoring.
Develops written and verbal teaching materials. Delivers classroom instruction about Lean, Lean Six Sigma, Systems Redesign or other improvement methodologies tools and techniques to all levels of the organization.
Ensure sustainability and spread of efforts directed at improving quality, safety, effectiveness, and efficiency using management engineering.
Responsible for leading the team through development of control strategies, to ensure project solutions are sustained after the project lifecycle.

Work Schedule:
Full-Tim; Monday-Friday; 7:00am-4:30pm.


Compressed/Flexible:
Not Available.


Telework:
Available for Ad-hoc.


Virtual:
This is not a virtual position.


Position Description Title/PD#:
Health System Specialist (High Reliability Officer)/PD033790


Relocation/Recruitment Incentives:
Not Authorized.


Financial Disclosure Report:
Not required.




Notifications:

This position is covered by locality-based comparability pay.
This position is in the Competitive Service.
This position is not a NAGE Bargaining Unit position.

This job opportunity announcement may be used to fill additional vacancies.

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