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Senior Network Admin

2 months ago


Mastic Beach, United States MyCareersFuture Full time

Roles & Responsibilities

Position Summary

Deliver IT infrastructure services strategies and manage infrastructure-related issues that impact business performance. This includes the evaluation, conceptualization, development, implementation, maintenance, and support of IT infrastructure systems. Achieve short-term operational targets for the INFSVC division. Have a fair degree of autonomy in determining work processes within the job area and review existing work processes to recommend small improvements. Guide junior-level staff on task accomplishment within a defined job area.

Key Responsibilities

Network Administration

Perform system and network administration in a heterogeneous environment (production, DR, test) including network and security equipment (e.g., routers, firewalls, cryptography equipment), telecommunication links, Sun Solaris servers, and Windows-based servers. Configure firewall rules and monitor intrusion detection systems. Perform system and network upgrades and enhancements on IT infrastructure components. Implement network, operating system, and product-specific security hardening and patches. Monitor obsolescence of IT infrastructure components (network systems). Monitor expiry and perform renewal of network system passwords and certificates. Implement a schedule for system and network backup operations to ensure data recoverability and business continuity. Develop and implement disaster recovery plans for IT infrastructure (network systems) and conduct regular disaster recovery testing and component switchover exercises.

Incident & Problem Management

Provide 2nd level network support and resolve incidents and problems in accordance with established Service Level Agreements (SLA). Perform problem diagnosis on incidents and propose and implement measures to prevent recurrence.

Change & Release Management

Schedule and release network system changes to the production environment in accordance with change management processes and procedures.

Configuration Management

Develop and maintain a comprehensive operating system hardware and software configuration database/library of all IT infrastructure components used in the production environment.

Capacity & Performance Management

Perform infrastructure system and network capacity monitoring and planning. Monitor and perform performance tuning to optimize network performance.

Process Management

Devise and implement processes supporting IT service management, in conformance with corporate security policies and guidelines.

Project Management & Support

Provide infrastructure (system & network) support to projects in accordance with project timelines. Manage infrastructure enhancement/upgrade projects according to established project management guidelines.

Documentation

Develop and maintain technical and process documentation to support IT infrastructure.

Requirements

Qualification

Degree in Information Technology or a related discipline. Preferably attained CCNA, CCNP, MCSE, CCSA, CCSE certifications.

Experience and Technical Skills

At least 3 years of hands-on experience in managing network and security equipment such as firewalls, intrusion detection systems, routers, switches, load balancers, VPN, and DNS. Experience or industry certification in firewall and public cloud administration is a plus. Proficiency with MS Word, MS Excel, MS Access, and MS PowerPoint.

Other Criteria

Good written and verbal communication skills. Strong interpersonal skills and ability to work independently as well as in a team. Demonstrated analytical and problem-solving abilities. Customer-oriented mindset. Sense of initiative and ability to multi-task. Familiarity with data center operations.