Advanced Assistant Care Manager

6 days ago

Horsham, United States West Sussex County Council Full time

About The Job

Salary:  £30,296 to £33,024 per annum
Working Pattern: Full Time  
Contract Type: Permanent
Location:  Horsham

We have a great opportunity to join our supportive Safeguarding Adults Hub as an Advanced Assistant Care Manager.

Workers within the Safeguarding Hub make decisions about whether referrals need to be taken forward as safeguarding concerns or enquiries, or whether another route is more appropriate, for example, an assessment of the person’s social care needs.

A priority for the team is to ensure the person being referred is kept central to the decision-making process. This means seeking their views, or the views of those close to them in terms of what they would like to achieve from the process. As part of the decision making process you’ll also be considering individual’s mental capacity to make a decision and possibly involving an advocate to support them through the safeguarding adults process.

As with all our teams, partnership and collaborative working is a vital aspect of decision making and the hub have close links with Sussex Police, the ambulance service, Care Quality Commission and health services. They also work closely with hospital and community teams, both in terms of referring people on after the initial triage and planning and also acting as a point of contact for safeguarding advice and guidance. They also frequently support other areas of Adults’ Services and less experienced workers.

This newly created role combines making rapid, robust decisions regarding safeguarding referrals as well as utilising your skills and knowledge to use data analysis to support the running and the development of the team. You will also be leading on induction of new staff as well as developing and delivering presentations regarding safeguarding adults work to a range of different audiences.

Experience and Skills

The key skills, qualifications and experience items are the short listing criteria so please ensure they are covered within your application

Key Skills:
1. Ability to analyse and interpret information and prioritise needs to make recommendations/decisions which will have a positive outcome.
2. Ability to work both independently and as part of a team, working under pressure and to tight deadlines.
3. Ability to work in a multi-agency environment to deliver a service to those people who access or need the service.
Job Description & Person Specification
4. Ability to communicate complicated or sensitive information to a range of audiences to achieve positive outcomes. Able to communicate clearly with customers reflecting the service objectives and standards.
5. Sound and accurate IT and keyboard skills.
6. Ability to recognise the limits of own accountability and responsibility, and to seek appropriate support, advice and supervision.

Qualifications and/or experience:
• GCSE English and Maths or equivalent qualification or experience operating at this level of literacy and numeracy.
• NVQ Level 3 in Care - Desirable
• Experience of providing support and/or working with people in a social care environment.
• Experience of forming effective working relationships within a multi-agency setting.
• Experience of working with data analysis systems (such as tableau or Power Bi), with the ability to use the data analysis to produce high quality reports for the service.
• Experience of developing effective induction programs and mentoring new staff.
• Experience of developing and delivering presentations to a range of different audiences.
• An awareness of the policies, practices and procedures relevant to social work. Experience of the assessment and review process of care packages.
• Experience of applying relevant legislation, policies and procedures to individual pieces of work.

Rewards and Benefits

For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our page.

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