Information Technology BA III
4 months ago
Performs business analysis activities related to IT applications utilized by HHSC program areas. Work involves the gathering, development, and documentation of user requirements; the review, assessment, and development of business processes; the creation of test plans and coordination of user acceptance testing; the performance of post implementation support of systems; and support of the systems development life cycle. Coordinates with program areas to provide excellent customer support and cultivate positive, productive relationships, which include working collaboratively with business stakeholders and development teams to ensure requirements meet the customer needs. Ensures all supported systems comply with departmental and state policies and standards. Recommends improvements to modernize operations and improve efficiency.
Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. This position is classified as a fulltime position (40 hours a week). Work outside of regular hours may be required. Travel to other work location may be required. Performs other duties as assigned.
Essential Job Functions:
(30%) Analyzes complex technical, business, and managerial processes to assess system change impact on business operations. Performs analysis of program policies and procedures to determine their effect on automated systems and functional areas, such as system capabilities, limitations, and workflows. Conducts technical analysis to include elicitation of business requirements and translate them into written software requirements for new or existing program applications. Documents clear, concise, and thorough technical specifications for simple to complex requests. Conducts gap analysis to ensure requirements fully address project scope.
(25%) Interfaces with customers and other IT teams to provide automated solutions and coordinate testing. Writes software use cases and test cases. Performs defect validation testing, QA testing, and regression testing on supported applications. Reviews and tracks deliverables.
(15%) Provides guidance in troubleshooting and solving problems relating to systems supported by the IT Applications Group. Analyzes enhancement requests and issues (software and hardware) reported by users to devise optimum solutions.
(15%) Builds effective working relationships with program staff and gain knowledge of their business processes for development of requirements. Works with customers to analyze complex technical, business and managerial processes. Acts as the liaison to provide updates to program, mitigate issues and risks, monitor timelines, and oversee communications. Prepares updates and reports for diverse audiences.
(10%) Coordinates, plans, and schedules meetings associated with customer-related service request responses, business requirements solicitation and coordination, and team reviews of technical specifications and related documentation. Supports development process by taking meeting notes, and identifying and tracking action items, as needed. May involve coordination with vendors.
(5%) Other duties as assigned. May include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. Knowledge Skills Abilities:
Knowledge of facilitation techniques in discussing requirements.
Knowledge of Business Analysis and Technical Analysis.
Knowledge of System Development Life Cycle (SDLC) Methods.
Knowledge of process improvement methods.
Knowledge of principles and practices of project management.
Knowledge of testing methodologies and strategies.
Knowledge of Agile and Waterfall system design and development methodologies.
Skill in eliciting business and technical requirements.
Skill in problem-solving.
Skill in analyzing hardware, software and data issues.
Skill in documenting application and software issues.
Skill in planning, investigating, and developing application solutions.
Skill in effective verbal and written communication and presentation skills.
Ability to analyze systems, processes, and procedures.
Ability to write and revise standards and procedures.
Ability to explain abstract concepts in concrete terms to a variety of audiences, including technical, non-technical and executive personnel.
Ability to write detailed test plans and cases.
Ability to create and verify test data using SQL.
Ability to identify and analyze complex business problems and define user needs.
Ability to communicate effectively verbally and in writing with co-workers, customers, and managers.
Ability to use creative thinking and planning to solve problems.
Ability to handle multiple projects.
-
Austin, United States CAPPS, Inc. Full timeJob Description MISSION: The Texas Education Agency (TEA) will improve outcomes for all public-school students in the state by providing leadership, guidance, and support to school systems. Core Values: • We are Determined: We are committed and intentional in the pursuit of our main purpose, to improve outcomes for students. • We are People-Centered: We...
-
Information Technology BA I
4 months ago
Austin, United States Texas Department of Aging & Disability Services Full timeJob Description: Performs work for the Chief Financial Officer Division, Provider Finance Department. Works under general supervision with moderate latitude for the use of initiative and independent judgment. Provides technical guidance in the collection and management of data to support the development of payment rates. Work includes: maintaining and...
-
Austin, United States General Dynamics Information Technology Full timeType of Requisition:RegularClearance Level Must Currently Possess:SecretClearance Level Must Be Able to Obtain:SecretPublic Trust/Other Required:NoneJob Family:SCAJob Qualifications:Skills:Codec, Customer Service, Teleconferencing SystemsCertifications:NoneExperience:3 + years of related experienceUS Citizenship Required:YesJob Description:Electronics...
-
Financial Analyst III
2 months ago
Austin, Texas, United States eTeam Inc Full timeJob DescriptionWe are seeking a highly skilled Financial Analyst III to join our team at eTeam Inc.Key Responsibilities:Manage and execute multiple complex carrier commission contracts.Own, raise and resolve day-to-day revenue discrepancies with multiple carriers and partner with cross-functional teams to execute processes within agreed timeframes.Work with...
-
Information Technology Specialist
2 weeks ago
Austin, United States Bureau of the Fiscal Service Full timeSummary PLEASE NOTE: Based on the current hiring restrictions, selectees may be subject to additional approvals prior to an offer being extended.This position is located at Bureau of the Fiscal Service, Assistant Commissioner Disbursing and Debt Management. As a Information Technology Specialist (INFOSEC), you will be responsible for ensuring good security...
-
Director of Information Technology
1 week ago
Austin, United States Huston-Tilloston University Full timeJob DescriptionJob DescriptionDirector of Information TechnologyPOSITION SUMMARYThe IT Director will provide strategic leadership and oversight for the university's information technology initiatives. This role involves managing the IT department, ensuring the security and integrity of university data, and facilitating the effective use of technology...
-
Information Technology Manager
1 month ago
austin, United States Optimus - People. Solutions. Delivered. Full timeA key Optimus client in the commodities trading space is currently seeking a Senior Manager of Information Technology to join their team located in Austin, TX! Our client is building out a new trading function and so a startup mindset is key! We are looking for a strong leader to oversee the Software Development and infrastructure functions with a need of...
-
Information Technology Manager
1 month ago
austin, United States Optimus - People. Solutions. Delivered. Full timeA key Optimus client in the commodities trading space is currently seeking a Senior Manager of Information Technology to join their team located in Austin, TX! Our client is building out a new trading function and so a startup mindset is key! We are looking for a strong leader to oversee the Software Development and infrastructure functions with a need of...
-
Information Technology Manager
1 month ago
Austin, United States Optimus - People. Solutions. Delivered. Full timeA key Optimus client in the commodities trading space is currently seeking a Senior Manager of Information Technology to join their team located in Austin, TX! Our client is building out a new trading function and so a startup mindset is key! We are looking for a strong leader to oversee the Software Development and infrastructure functions with a need of...
-
Scrum Master/BA
21 hours ago
Austin, United States Saxon Global Full timeProject Overview: This is a highly visible project focused on providing critical strategic data solutions as part of Wealth Management digital transformation effort to meet growing client needs. The initiative supports the build out of the Wealth Management Operational Data Store, a central source of data for Wealth Management partners, with an initial focus...
-
Information Technology Specialist
1 month ago
Austin, Texas, United States Texas Department of Aging & Disability Services Full timeJob Title: TIERS/IEE Help Desk AgentThe Texas Department of Aging & Disability Services is seeking a highly skilled and experienced Help Desk Agent to join our team. As a Help Desk Agent, you will be responsible for providing technical support and customer service to our customers, including troubleshooting and resolving complex technical issues related to...
-
Information Technology Internship Opportunity
1 month ago
Austin, Texas, United States TDIndustries Full timeJob SummaryTDIndustries is a forward-thinking organization dedicated to leveraging technology to enhance business operations and drive innovation. We are committed to creating a collaborative environment where interns can learn and grow in their IT careers.We are seeking a motivated Information Technology Intern to support our IT team. This internship offers...
-
Vice President of Information Technology
3 weeks ago
Austin, United States Sourceability Full timeJob DescriptionJob DescriptionSourceability® is a global digital distributor of electronic components transforming how modern businesses bring products to market. With innovation, quality and logistics as the backbone of the company, Sourceability's cutting-edge products and services expedite the procurement process across a wide range of industries,...
-
Information Technology Support Analyst
1 month ago
austin, United States Peabody General Contractors Full timeWe are seeking a dedicated and knowledgeable IT Support Analyst to join our team. The ideal candidate will be responsible for providing technical assistance and support to our internal users, ensuring their technological needs are met efficiently and effectively, including support for field and mobile devices.Position Responsibilities and Duties:Support...
-
Information Technology Support Analyst
1 month ago
austin, United States Peabody General Contractors Full timeWe are seeking a dedicated and knowledgeable IT Support Analyst to join our team. The ideal candidate will be responsible for providing technical assistance and support to our internal users, ensuring their technological needs are met efficiently and effectively, including support for field and mobile devices.Position Responsibilities and Duties:Support...
-
Information Technology Support Analyst
1 month ago
Austin, United States Peabody General Contractors Full timeWe are seeking a dedicated and knowledgeable IT Support Analyst to join our team. The ideal candidate will be responsible for providing technical assistance and support to our internal users, ensuring their technological needs are met efficiently and effectively, including support for field and mobile devices.Position Responsibilities and Duties:Support...
-
Software Developer III
5 hours ago
Austin, United States Charles Schwab Full timePosition Type: RegularYour opportunity At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. The Retail Web Technology (RWT) organization leads the development and maintenance of Schwab's premier...
-
Information Technology SS V
2 months ago
Austin, United States Texas Department of Aging & Disability Services Full timeJob Description: Information Technology SS V Under the general guidance of the Learning Systems Unit (LSU) Division Administrator at the Center for Learning and Organizational Excellence (CLOE), the CLOE System Support Specialist V performs advanced (senior-level) IT support work. Works under minimal supervision, with latitude for the use of initiative...
-
Software Developer III
12 hours ago
AUSTIN, United States Charles Schwab Full timePosition Type: RegularYour opportunityAt Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. The Retail Web Technology (RWT) organization leads the development and maintenance of Schwab's premier digital...
-
Software Developer III
5 hours ago
Austin, United States Charles Schwab Full timePosition Type: RegularYour opportunityAt Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. The Retail Web Technology (RWT) organization leads the development and maintenance of Schwab's premier digital...
