Configuration Analyst

2 weeks ago


Mastic Beach, United States MyCareersFuture Full time

Roles & Responsibilities

Overall IT experience: 6 Years +

· Expert knowledge of ServiceNow CMDB.

Understanding of ServiceNow Discovery and Service Mapping tool

Configuration Management / IT Asset Management experience of 3-5 years is mandatory

Familiarity with the ITIL Framework, ITSM tools/processes/capabilities, and ITAM methodologies

Familiarity with export, transform, and load data management technologies

Interface analysis: SQL, Excel (Marco, VBA), Power BI, Batch (Powershell) skills

Infrastructure Skills: Good understanding of Database Infra, Cluster infra, Middleware infra, CTRL-M, MQ for enhancement in Service Now.

ServiceNow Analysis: Understanding of ImportSet process, CI models in Service Now

Having knowledge of monitoring tools and scheduling jobs will be a plus

IT Literacy: Knowledge of IT Ecosystem & Operations Background with experience in IT



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