Customer Service Specialist

19 hours ago


San Ramon, United States The Sherwin-Williams Company Full time
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store‘s sales goals.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company‘s customers, staff, employees, vendors, contractors, and the general public.
The individual selected for this role will be expected to work at Store #8222, located at: 2017 San Ramon Valley Blvd Ste D, San Ramon, CA 94583
This is a Full Time position
  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistent with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales
Minimum Requirements:
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

  • Have a valid, unrestricted Driver‘s License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Have previous work experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish

  • Customer Service/Sales

    6 months ago


    San Ramon, United States Home Depot Full time

    Job Description Position Purpose: Retail associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify,...


  • San Ramon, United States British Swim School Full time

    Customer Experience Specialist Full Time Tracy/ Livermore / Dublin / Pleasanton / San Ramon About Us: Parents sayBritish Swim Schoolis quite simply the nations leading swim school, and as we continue to expand the reach of our life-saving program, well always want to hear from fun-loving, service-minded individuals who might fit into our award-winning team!...


  • San Antonio, United States AdaptHealth, LLC Full time

    Develop and maintain working knowledge of current DME products and services offered by the company. Answer all calls and emails in a timely manner, to meet company goals. Document all call information in our patient database. Answer questions about D Customer Service Specialist, Customer Service, Specialist, Retail, Healthcare, Skills, Patient


  • San Marcos, United States American Leak Detection Full time

    Founded over 40 years ago, American Leak Detection is the world leader in the accurate, non-destructive detection of hidden water, sewer, gas and swimming pool leaks. American Leak Detection sets the standard for non-invasive leak detection and repai Customer Service Specialist, Customer Service, Specialist, Retail, Construction, Leak Detection


  • San Ramon, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are in search of a Payroll Customer Service professional to join our team in San Ramon, California. Our industry calls for the provision of high-quality and timely support to both internal and external customers. As a Payroll Customer Service professional, your role will focus on handling inquiries related to payroll,...


  • San Antonio, United States Air Equipment and Repair, Inc. Full time $40,000 - $45,000

    About the Job:We are looking for a motivated and well-spoken Customer Service Specialist to join our team. The Customer Service Specialist will be responsible for answering inbound sales calls, communicating with customers, understanding their needs, ensuring a smooth sales process, and providing outstanding customer service throughout the entire order...


  • San Diego, United States Ultimate Staffing Full time

    Position: Operations and Customer Support Specialist. Location: Central San Diego. Duration: Temporary to Permanent opportunity. Pay Rate: $20- $23 / hr. Hours: Mon - Fri 8 am - 5 pm ONSITE Growing, industry recognized organization has an open Op Customer Service Specialist, Customer Service, Operations, Business Operations, Support Specialist, Specialist,...


  • San Jose, United States AdaptHealth LLC Full time

    Job Type Full-time Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients'...


  • San Francisco, California, United States Mary Spellman - State Farm Agent Full time

    State Farm Insurance Agent located in San Francisco, CA is seeking a career-driven professional to join their team as a Customer Service Insurance Specialist. This role will involve building and developing customer relationships within the community to promote State Farm products, including auto, home, and life insurance.ResponsibilitiesAs a Customer Service...


  • San Ramon, California, United States FedEx Office and Print Services Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Retail Customer Service Associate to join our team at FedEx Office and Print Services. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences, providing expert advice on our products and services, and ensuring seamless operations in our...


  • San Pedro, California, United States The UPS Store San Pedro # Full time

    {"Responsibilities": "At The UPS Store San Pedro, we're seeking a top-notch Customer Service Specialist to join our retail team. As a key member of our team, you will provide exceptional customer service to walk-in customers and telephone inquiries, ensuring a positive experience for each interaction. Your dedication to delivering outstanding service will...


  • San Francisco, United States Rollins Full time

    Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the CRANE team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses. Our Customer Service Specialist...


  • San Antonio, United States Milan Institute Full time

    We are currently seeking a Part-Time skilled and enthusiastic Customer Service Specialist to join our team and contribute to the success of our student salon floor. Position Overview: As a Customer Service Specialist on our student salon floor, you will be the face of our institution, ensuring an exceptional customer experience for all salon clients. You...


  • San Ramon, California, United States Safeway Full time

    Key Responsibilities:Represent the company as the face of Safeway, interacting with valued customers in various capacities.Assist customers and colleagues, demonstrating thoughtfulness and passion for work.Contribute to a positive store environment by being approachable and friendly.About the Role:As a Retail Sales and Store Support team member at Safeway,...


  • San Marcos, United States American Leak Detection Full time

    Founded over 40 years ago, American Leak Detection is the world leader in the accurate, non-destructive detection of hidden water, sewer, gas and swimming pool leaks. American Leak Detection sets the standard for non-invasive leak detection and repair using proprietary methods and the most advanced, sophisticated technology. Our customers include residential...


  • San Ramon, United States FedEx Full time

    FedEx - JobID: PDX_FEC_C06D509E-D56B-491E-B2C4-5E07297536F8_241327 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...


  • San Carlos, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...


  • San Francisco, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...


  • San Diego, United States Ajilon Full time

    Ajilon - JobID: 8A958A25-5432-46F8-BABF-74908E231530 [Customer Service Representative] As a Customer Service Specialist at Ajilon, you'll: Answer inbound calls; Help customers understand their bill; Aid clients in starting, stopping, or transferring their services; Resolve issues and problem solving through active listening; Answer questions about available...


  • San Diego, United States Ajilon Full time

    Ajilon - JobID: E936F788-74A0-40D8-AE54-100B1022B046 [Customer Service Representative] As a Customer Service Specialist at Ajilon, you'll: Answer inbound calls; Help customers understand their bill; Aid clients in starting, stopping, or transferring their services; Resolve issues and problem solving through active listening; Answer questions about available...