Customer Service Clerk

4 weeks ago

Melbourne, United States The Royal Melbourne Hospital Full time
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Outpatient Customer Service Clerk

Full time, ongoing opportunities. Part time considered for the right candidate

Join a dynamic team that prides itself on the positive experiences of their patients. Gain entry to working at the Royal Melbourne Hospital, the beginning of a rewarding career with great prospects for professional opportunities.

Your new team

With a team comprising of Nurses and Administration staff, together the Outpatients Team ensures safe, timely, and effective, person centred care to all Victorians. The Outpatients department are also active participants of the Safety Culture Program.

Your success in this role, will be in your ability to

Register patients and create referrals Manage waitlists Manage appointment requests Manage reception for face to face patients and Telehealth patients

Your Contribution

You will be a kind person who finds purpose in ensuring access to care for patients. You are professionally presented and will communicate at a high standard when liaising with a cross section of stakeholders within the healthcare community. You will have had a minimum of 3 years administration experience. Your referees will confirm data entry skills of excellent accuracy.

The RMH is proud to be a workplace that champions diversity, inclusion and equality for our staff and our community. Our goal is for our people to feel safe, included and supported so that they can be at their best every single day. We encourage talented people from all backgrounds, abilities and identities to apply to our vacancies, and will consider adjustments to support such applications.

Interested?

For a confidential discussion please connect via the details below.

All appointments are made subject to a satisfactory Criminal History Record Check, and where applicable, Working With Children Check (WWCC). All RMH employees are required to provide evidence of an immunisation assessment including evidence of vaccination against COVID-19 (3 doses) and Influenza with a TGA approved vaccine (mandatory for all clinical and or patient facing roles) prior to commencement. This is in accordance with the Victorian Minister of Health’s Mandatory Vaccination Orders for COVID-19 and legislated requirement for influenza vaccination.

Don’t delay, apply now - recruitment is ongoing, with interviews commencing as soon as suitable candidates are received.

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