Logistics Coordinator

1 day ago


Duluth, United States Geopaq Logic Full time

Job Title: Logistics Coordinator
Contract Period: 1yr.
Work Location: Duluth GA 30096
Work Hours: 09:0018:00

Job Function/Description:

Follow SOP and Work Instructions update as needed and ensure operational best practice in line with customer requirements as well as ensure operational SOP compliance

Booking Tracking Tracking of Cargo (FCL/LCL/FTL/LTL/AIR/PARCEL)

Customer Service including all happenings from booking to cargo delivery in a timely manner

Daily liaison with customer carriers internal staff

Maintaining essential account documentation with uptodate information and ensuring that it is filed and stored so as to be readily accessible to the team when/if needed

Increase customer satisfaction and business share through regular contact (i.e. phone heavy email communication)

Monitor account issues and communicate/liaison with management to implement/drive solutions

Able to analyze service and cost data for actions or recommendations for business improvement for assigned customer

Recommend when needed changes in current processes

Reporting as needed (Service failure report claim/damage report column P&L others as needed)

Accuracy of data entry into Cello and other systems as needed

Monitor trends and report changes to Management for action

Qualifications:

5 years in logistics experience in operations or Ocean/Drayage/Freight experience preferred

Bachelor s Degree required

Korean / English Bilingual Preferred

Proficient in Microsoft Office application Excel/Power point/Word/Outlook

Excellent written and oral skills

Able to engage and work directly with customers

Solutions minded

Highly Self Motivated and minimal supervision needed

Organized and detail oriented

Handle high pressure and fast pace operations as needed

Strong work ethic

Open to learning other modes of transportation as needed

Experience with NAFTA/USMCA cross border transportation preferred

Relevant Logistics Industry Knowledge

Familiar with Logistics systems (WMS/TMS/WMS)



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