Health Benefits Assistant
Found in: Talent US 2 C2 - 2 weeks ago
Summary
This position is located within the Minneapolis VA Health Care System within the Health Administrative Service. The employee works under the general supervision of the Eligibility and Enrollment Supervisor and is often the first contact a patient has with the VA. The employee works with Veterans, Veteran's families, staff, outside organizations, contract companies and others.
Duties
Major duties listed but not limited to: Interpret all eligibility to make initial determinations whether Veterans or non-Veterans meet legal/contractual requirements for medical care Generate patient data cards for Veterans applying for care using the Veterans Health Identification Card (VHIC) system Update patient demographic information, either in person during check-in or over the phone Provide on-the-job training to new Health Benefits Advisors Help develop functional processes and Standard Operating Procedures (SOPs) Provide claims development for all types of eligibility requests for inpatient and outpatient treatment and other special programs Facilitate referrals and transfers to and from community hospitals and other VA medical Centers Determine eligibility for VA health care benefits, obtain application, process registration Counsels Veterans and outside facilities regarding eligibility status and financial obligations Work Schedule: Monday-Friday, 8:30 . - 4:30 . (work hours may be further discussed during the interview)Virtual: This is not a virtual position.
Position Description/PD#: Health Benefits Assistant / PD60662A
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required
Bargaining Unit Position : Yes, AFGE/1272
The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.
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