IT Systems Analyst

2 months ago

Helena, United States State of Montana Full time
IT Systems Analyst-(24142698)

Why should you keep reading and consider working here?

We know you have other work options, but we ask you to consider working with us at the State of Montana Department of Administration.Our foundation of success is having effective working relationships, built on mutual trust and respect.We will challenge you to be the best you can be and will work hard to provide a work environment that allows you to succeed.

(You can learn more about us .)

The Local Government Services Bureau (LGSB), a bureau within the State Financial Services Division, continuously strengthens fiscal reporting, transparency, and accountability of state and local governments. We provide financial and technological solutions to our stakeholders by establishing an environment that fosters innovation, efficiency, and excellence. Our employees are cultivated through professional growth and development opportunities. 
(You can learn more about LGSB .)

What is this career opportunity?
 Would you like to have the opportunity to be part of enhancing our new Customer Relations Management system? Do you like finding ways to use technology to create better workflows and efficiencies? Do you enjoy researching information technology to solve accounting challenges? If you answered “yes” to any of these questions, our IT Systems Analyst position may interest you

You would work on the LGSB team with 7 accountants and report to the LGSB Financial Compliance Manager.You would partner with the LGSB team and our vendor to support the customer database and system. This system has been newly implemented within the last year. You would have the opportunity to enhance existing technology tools and create new avenues for improved workflow and processes. In addition, your responsibilities would include:

·Ensuring proper system configuration, governance, maintenance, security, and operation

·Receiving, prioritizing, documenting, and actively resolving system issues, modifications, and enhancement requests

·Analyzing data and creating results of data in narrative, qualitative, and visual content as necessary

·Collaborating with internal and external stakeholders, contracted and internal technology teams, and support staff

·Conduct testing of internal controls and system functions

What are we looking for?
 Education and Experience:

·A bachelor’s degree in business, computer science, or related fields and three years of applicable experience. OR

·An associate degree in business, computer science, or related fields and five years of applicable experience. OR

·Alternate combinations of education and experience will be considered on a case-by-case basis.

Competencies:

·Deliver exceptional customer service.

·Knowledge of principles, practices, and procedures associated with the design, development, and support of computer applications.

·Knowledge of software interrelationships between applications and databases.

·Use analyses and judgment to make decisions to solve complex problems.

·Understand system data integrity and apply information security standards.

·Ability to generate and present reports to multiple audiences in various formats.

·Identify and consider possible alternatives before making decisions.

·Find effective solutions while considering short-term and long-term impacts.

·Work independently as part of a team.

·Follow policies, procedures, and industry standards.

·Build constructive and effective relationships with internal and external customers.

·Understand personal authority and when to escalate issues.

·Generate ideas and fresh perspectives and engage in open-minded thinking.

·Adapt to changing conditions and work responsibilities.

·Display optimism about assigned work, share expertise, and respond positively to challenges.

·Mentors in areas of knowledge that will help others.

·Effectively communicate, both verbally and in writing, to both technical and non-technical people.

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