Health Technician

2 months ago

Kapolei, United States Veterans Health Administration Full time

Summary

The Health Technician (Audiology) (HTA) provides clinical and administrative support for Audiology Service and tele-audiology program. The incumbent assists with audiologic assessments and hearing aid services (including hearing aid selection, and hearing aid fittings, hearing aid orders, and repairs). The HTA supports the tele-audiology program and functions as a clinical tele-presenter.

Duties

Assignments associated with this position include but are not limited to completing adjustments to hearing aid settings as outlined in the audiologist's plan of care, preparing patients for advanced diagnostic procedures, and collaborating with audiology team to develop training programs for patients and staff.

Audiology duties include but are not limited to: Assisting the audiologist with hearing evaluations, hearing aid selections, hearing aid fittings, and hearing aid follow-up. Performing otoscopy and hearing screenings including pure tone, tympanometry, and otoacoustic emissions. Performing invasive procedures such as ear impressions and cerumen management (competency required). Completing hearing aid checks, troubleshooting, and repairs. Entering hearing aid orders and repair services via ROES. Completing adjustments to hearing aid settings as outlined in the audiologist's plan of care. Serving as a technical expert in the operation and maintenance of specialized equipment. Gathering and compiling statistics for necessary reports. Coordinating activities of the clinic with medical support services throughout the organization. Participating in performance improvement activities. Managing clinic inventory including devices to be fit, loaner devices, and clinic supplies. Completing documentation in the medical record. Carrying out other duties as assigned Tele-audiology duties include but are not limited to: Service as a tele-presenter during telehealth encounters. Configuring, installing, troubleshooting, cleaning, and performing minor routine maintenance of assigned telehealth technology including hardware and software with assistance of Biomed and IT. Providing established standardized competency-based training, guidance and information on the use of advanced telehealth technologies to patients, staff, and providers. Providing established standardized competency-based training for telehealth technology. Participating in performance improvement activities. Developing reporting procedures, sampling techniques and measurements at various points in the telehealth processes to identify/analyze inherent weaknesses in work and procedures. Coordinating clinic setup and monitoring of workload capture and issues for assigned patient and provider clinics including telehealth resource-based scheduling. This includes placing interfacility consults as needed, prior to the scheduled appointment. Managing inventory and supplies. Completing documentation in the medical record. Carrying out other duties as assigned.
Work Schedule : Monday-Friday 7:30am - 4:00pm, possible Saturday rotation
Telework : Not Available
Virtual: This is not a virtual position.
Functional Statement # : 000000/Health Technician (Audiology)
Relocation/Recruitment Incentives : Not Authorized
Permanent Change of Station (PCS): Not Authorized
Fi nancial Disclosure Report: Not required

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