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Community Engagement Communications Specialist

2 months ago

Bastrop, United States Texas Department of Aging & Disability Services Full time
Job Description:
About the Office of Community Engagement: The Office of Community Engagement is dedicated to fostering a culture of continuous improvement, promoting ongoing learning, fostering innovation, and implementing best practices to effectively empower individuals with access to essential public assistance programs and resources. Our diverse initiatives, including the Community Partner Program, Presumptive Eligibility Program, SNAP Outreach, SNAP-Ed, and Texas Works Paths to Success, aim to enable Texans to achieve economic self-reliance, housing stability, and educational advancement. Through strategic partnerships, collaborative efforts, and support services, we strive to ensure all Texans can lead healthier, more prosperous lives.
The Office of Community Engagement is seeking a dynamic Community Engagement Communications Specialist VII to drive effective internal communication, change management, and stakeholder engagement within the office. Reporting directly to the Community Engagement Director, this role will be instrumental in developing and implementing internal change management strategies, creating and overseeing communication content, managing legislative coordination, and promoting continuous improvement and marketing initiatives. In this role, you will work with passion and purpose, driving transformative change within our community. The Community Engagement programs educate and empower individuals to overcome poverty through economic self-reliance, housing stability, and educational advancement. By collaborating with partners, you will provide opportunities for Texans to achieve personal and professional growth, ensuring a brighter future for themselves and their communities.

*** This position is eligible for % telework ***
Essential Job Functions:
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
EJF1: Strategic Communication and Stakeholder Engagement (30%)
Develop and implement change management strategies that effectively engage staff and align with the office’s strategic initiatives. Ensure that all internal communications reflect the goals and policies of the Community Engagement (CE) section. Represent the CE section at meetings, conferences, and committees, acting as a liaison with various stakeholders to foster strong relationships and ensure clear communication. Coordinate and maintain the internal SharePoint site to ensure that all staff members have easy access to up-to-date documents and resources.

EJF2: Content Development and Reporting Oversight (25%)
Oversee the development and delivery of internal communication products such as messages, fact sheets, presentations, and reports, ensuring that they meet the CE section’s objectives. Apply the HHS style guide consistently across all documents and reports to maintain clarity, professionalism, and adherence to agency standards.
Review and edit reports, focusing on clarity, effectiveness, and the accurate presentation of information.
Utilize data visualization techniques to enhance the impact and accessibility of communications and reports.

EJF3: Legislative Coordination and Communications (15%)
Manage inquiries, complaints, and information requests from stakeholders, including federal, state, and local agencies, ensuring timely and accurate responses.
Coordinate and oversee legislative tasks and projects, including the preparation, review, and submission of legislative reports, briefings, and presentations.
Collaborate with internal and external partners to ensure that legislative communications are consistent with CE goals and regulatory requirements.

EJF4: Marketing, Partner Communications, and Continuous Improvement (20%)
Develop and deliver presentations and marketing materials to promote CE programs and initiatives to external partners and the public.
Implement targeted marketing strategies to increase program visibility, partner engagement, and recruitment efforts.
Manage partner communications to ensure effective collaboration, engagement, and support for CE programs.
Identify opportunities for program improvement and innovation, working with team members to implement changes that enhance program effectiveness and efficiency.

EJF5: Project Coordination and Leadership (10%)
Supervise staff and interns assigned to special projects, providing guidance, mentorship, and feedback to ensure alignment with the office's strategic objectives.
Lead project teams through the planning, implementation, and evaluation phases, ensuring that project goals are met within established timelines.
Assist in the development of project plans, timelines, and deliverables, ensuring that all project activities align with the broader goals of the CE section.

Knowledge Skills Abilities:
Knowledge:
• Comprehensive understanding of stakeholder engagement, including identification and engagement of internal and external stakeholders, interest analysis, message development, delivery strategies, timing, and measurable desired outcomes.
• In-depth knowledge of organizational communications strategies and methodologies.
• Knowledge of communication and engagement tools such as communication strategy development, including the development and implementation of comprehensive communication plans.
• Knowledge of message development and distribution strategies for diverse audiences.
• Familiarity with branding and marketing principles, particularly in public agencies, and how to build trust with stakeholders through consistent branding.
• Familiarity with website development and maintenance best practices, including guidelines for building a site, integrating it with branding efforts, and maintaining it to keep it dynamic and current.
Skills:
• Proficiency in developing and implementing comprehensive communication plans.
• Strong skills in creating impactful presentations, particularly using tools like PowerPoint.
• Exceptional writing composition skills for creating clear, concise, and compelling communication materials.
• Superior verbal communication skills, with the ability to effectively engage and present to senior-level stakeholders, staff, vendors, and clients.
• Expertise in developing talking points for leaders and colleagues, ensuring consistent messaging.
• Ability to provide critical support in the development and coordination of internal engagement tools, materials, and events that advance the mission and goals of the Office of Community Engagement.
• Proven ability to collaborate with colleagues in establishing goals, developing policies and procedures, and evaluating their effectiveness.
• Expertise in assessing and utilizing various communication channels, including email, SharePoint, social media, electronic publications, print, video, audio, and podcasts, to reach and engage diverse audiences.
Abilities:
• Ability to work effectively at all organizational levels and influence others to move toward a common vision or goal.
• Capacity to supervise staff or interns on special projects, providing guidance and mentorship to align their work with strategic objectives.
• Demonstrated ability to identify opportunities for program improvement and innovation, implementing changes that drive organizational success.
• Proficiency in developing and maintaining strong relationships with internal and external stakeholders, ensuring their needs and interests are considered in communication strategies.
• Strong organizational skills with the ability to manage multiple projects simultaneously, ensuring timely delivery and high-quality outcomes.
• Ability to assess and propose solutions through various communication channels, including but not limited to email, SharePoint, social media, electronic publications, print, video, audio, and podcasts.