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Contract Specialist III

5 months ago


Grand Prairie, United States Texas Department of Aging & Disability Services Full time
Job Description:
Contract Specialist III

The Texas Health and Human Services Commission (HHSC) seeks highly qualified candidates to fill the Contract Specialist III position with Community Services (CS), Community Care Services (CCS), Community Care Services Contracts (CCSC) Section. HHSC is driven by its mission statement “We Serve Texas.” The ideal candidate will thrive in an environment that emphasizes fidelity to our mission, collegiality to internal and external stakeholders, nurturing talent within our team, open and transparent communication, and agility to adapt quickly to challenges and changes.

The Contract Specialist III performs complex (senior-level) contract management work including contract enrollment and maintenance. Work involves developing and evaluating a broad range of contracts. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. Responsible for reviewing and processing contract applications as well as contract maintenance activities which include changes of ownership, changes of legal entity, terminations and other updates for the community care services programs. Interprets and clarifies standards, policies and procedures to improve unit operation and performance. Provides technical assistance to internal and external stakeholders on program rules and policies. Reviews contractor billings and resolves billing rejections, problems, and/or issues.

This position will handle relatively complex contract actions and assist with projects. Identifies training needs, assists with development of training materials and provides training to contract or department staff to enhance performance, correct non-compliance issues, provide consistency and improve quality of services to individuals.

This position will carry out special assignments as required by the unit manager. May be assigned additional duties.
Essential Job Functions:
Attends work on a regular and predictable schedule in accordance with HHSC leave policy and performs other duties as assigned.

EJF 1.
Performs quality assurance activities regarding contract enrollment and contract administration processes by developing quality assurance protocols and reports. Identifies opportunities for process improvements. Utilizes and monitors the contract application assignment log to track the status of contract applications and staff progress on applications.
(Percentage of Time Spent on Tasks = 30%)

EJF2.
Provides training, guidance and mentoring for lower-level contract specialists.
(Percentage of Time Spent on Tasks = 25%)

EJF3.
Handles relatively complex contract applications and development of enforcement and sanction documents and participating in special projects.
(Percentage of Time Spent on Tasks = 25%)

EJF4.
Maintains automated databases and assignment log to plan, track and complete required contract activities.
(Percentage of Time Spent on Tasks = 10%)

EJF5.
Provides technical assistance to providers and HHSC regional staff. Prepares routine correspondence/reports according to designated procedures.
(Percentage of Time Spent on Tasks = 10%)
Knowledge Skills Abilities:
List the knowledge, skills, and abilities critical to performance in this position:

Knowledge of community care services programs.
Knowledge of contract enrollment procedures, regulations and policies.
Knowledge of community resources and structures.
Knowledge of applicable licensure rules, regulations, and policies.
Knowledge of local, state, and federal laws and regulations regarding contract enrollment and administration.

Skill in formulating written communication for various audiences.
Skill in communicating effectively both verbally and in writing.
Skill in managing multiple projects.
Skill in managing multiple priorities and meeting tight deadlines.
Skill in working collaboratively and cooperatively with colleagues.
Skill in problem-solving, conflict resolution, and negotiation.
Skill in exercising sound judgment and effective decision making.
Skill in reviewing documentation for completeness and accuracy.

Ability to assign and/or supervise the work of others.
Ability to evaluate contracts and recommend future status.
Ability to negotiate features of a contract.
Ability to interpret policies, procedures, and regulations regarding contract enrollment.
Ability to evaluate fiscal data for reasonableness, necessity, and conformity with contract requirements.
Ability to gather, assemble, correlate, and analyze facts.