Vehicle Emissions Inspector

The Oregon Department of Environmental Quality strives to build and sustain an inclusive environment that embraces and values diversity. Employees at all levels of the agency work together to foster fairness, equity, inclusion, and belonging. We are an equal opportunity employer and do not discriminate based on race, color, national origin, ethnicity, veteran, gender, sexual orientation, religion, age, or physical or mental disability. Candidates from diverse backgrounds are encouraged to apply. We are most interested in finding the best candidate for the job, and that candidate may not meet every one of our listed preferred qualifications. Lived experience may count towards the preferred qualification. If you are excited about this position, we encourage you to apply. If you are unsure as to whether or not you meet the qualifications of this position, please contact us to discuss your application.

Are you passionate about preserving, enhancing, and protecting Oregon’s environment? If so, please consider a career with the State of Oregon at the . At DEQ, employees have the opportunity to work with a dynamic and supportive team of mission-focused individuals tasked with maintaining, restoring, and enhancing the quality of Oregon’s air, land, and water. Here is a video about DEQ:

The Oregon DEQ has multiple openings available for a Vehicle Emissions Inspector (Public Service Representative 3) at its Northeast Portland Clean Air Station. This recruitment will be used to fill a full-time permanent position. The list of qualified candidates may be used to fill future vacancies, both full and part-time, at any of the Portland area testing stations located in Hillsboro, Sherwood, Clackamas, Gresham, or NE Portland.

Please consider joining an innovative team, and work to advance our agency’s mission to protect and improve Oregon’s environmental quality. Affecting close to half the population of the State of Oregon, the Vehicle Inspection Program (VIP) is one of the signature programs of the Oregon DEQ. The VIP is responsible for ensuring over 1 million vehicles in the Portland and Medford areas have well-maintained emission control systems, and VIP plays a significant role in the Ozone SIP, air toxics reductions, and implementation of Oregon’s low emissions vehicle program for reducing greenhouse gases. Within its testing boundaries, the VIP program is responsible for about 2/3 of vehicle registrations and VIN inspections for the Department of Motor Vehicles. VIP staff count for 1/6 of the entire Agency staff.

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What you will do

This is not your typical customer service job.  Our Vehicle Emissions Inspectors are trained to use state-of-the-art technology to quickly and efficiently test over 500,000 vehicles every year in the Portland metro area to ensure they are compliant with State and Federal emissions standards. Inspectors provide quality customer service in all aspects of the vehicle emission inspection process, including:

• Directing and instructing vehicle drivers on test procedures.
• Entering accurate emission test data and verifying emission control information.
• Attaching test equipment to vehicle systems and conducting testing
• Communicating test results to vehicle owners including information on how to resolve failed tests.
• Processing high volumes of paperwork and financial transactions accurately.
• Completing office duties as assigned including entering financial information into a spreadsheet and preparing bank deposits.
• Working at other station locations on short notice depending on business needs.

Do you have strong customer service skills and enjoy working with a variety of customers? Do you work well both independently and as part of a team? DEQ is looking for motivated individuals who can answer YES to both of these questions.

What’s in it for you

The opportunity to work in a productive and creative environment where no two days are ever the same We offer a that offers comprehensive medical, dental, and vision plans for the employee and their qualified family members, as well as paid sick leave, vacation leave, personal leave, and 11 paid holidays a year. In addition, we offer membership in the , and you have the opportunity to potentially receive loan forgiveness under the . If you are passionate about Oregon's environment, apply today

This is a full-time, AFSCME represented position.

This recruitment may be used to fill future full-time and part-time, limited-duration, and permanent vacancies.

What are we looking for?

Minimum Qualifications: Two years of experience in customer service. One year must have included the explanation of rules, regulations, and policies, and responsibility for dealing with unique or unusual situations.

Candidates who are most competitive will also reflect the following:

• Ability to promote a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds, and values.
• Provides a high level of professional customer service and performs duties while working effectively with diverse and sometimes difficult clientele.
• Ability to work cooperatively and develop effective working relationships with diverse work groups and the general public.

Working Conditions:

Work involves repetitious bending, kneeling, and stooping; standing and walking for extended periods; and lifting approximately 25 pounds. Work will occur in an environment that includes vehicle exhaust fumes, noise, and heat. Work will occur in all weather conditions and involve exposure to outdoor elements. A driver’s license is preferred as working at other station locations on short notice may be required depending on business needs.