Relations Manager
3 weeks ago
Job Description:
Responsible for maintaining and expanding current business opportunities by leveraging our ‘package of value‘ for Kimball Hospitality.
Responsibilities:
- Develop a strategic direction for assigned accounts
- Utilize and lead resources across organization to drive profitable business
- Lead project-based teams (Quoting, Project Manager, Account Manager, Logistics) to ensure successful business and continued business
- Know and understand market pricing conditions
- Develop and execute sales and pricing strategies
- Own key customer relationships & work with our Independent Sales Team in developing the market
- Communicate Market conditions (pricing, product, lead-time)
- Forward-think new challenges/advantages in the industry to help guide the business unit
- Assist Reps in closing business, i.e., client presentations, product reviews, etc.
- Identify and vet new opportunities in the hospitality market
- 20% Travel (2-3 days a month)
Skills to Perform This Role:
Interpersonal Skills
- Honest and ethical
- Team focused
- Positive attitude
- Assertive/Flexible
- Creative thinking
- Ability to build and sustain relationships
- Ability to work in a fast-paced environment that is results driven
Communication Skills
- Excellent written & verbal communication skills
- Ability to communicate effectively at all levels in an organization (Executive to Analyst)
- Ability to communicate issues and propose solutions
- Ability to listen effectively
Business Skills
- Ability to interact with multiple roles in organization
- Can prioritize multiple tasks appropriately to meet business needs
- Willingness to act; effective risk taker
Technical Skills
- Demonstrated experience in understanding and selling a furniture manufacturer package of value
- Demonstrated ability to understand customer and market business development drivers and apply strategic decision-making to grow profitable market share
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