Inspector V

3 months ago


San Antonio, United States Texas Department of Aging & Disability Services Full time
Job Description:
If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you
Long-term Care Surveyor (Long-term Care Regulation)
Inspector V – Starting Market Rate Salary $57,.88
As part of a collaborative team of public servants, a surveyor protects individuals’ health and safety by conducting on-site residential surveys, monitoring, and investigations of Medicaid program providers to assess their compliance with state and federal laws and rules. These include investigations into allegations of abuse, neglect, and exploitation. This position offers a competitive starting salary; excellent state benefits, including health insurance and retirement; and the opportunity to regularly travel to different program providers within a region and across the state. In this front-line field position, a surveyor is mobile and flexible and performs minimal work at an office, though the role does require writing reports detailing deficiencies/violations against a provider, remedies to correct those deficiencies, and narrative to support regulatory determinations. See below for additional professional requirements.

To watch a brief video showing the vital work long-term care surveyors do every day, please click here:

The state of Texas offers many benefits to employees. HHSC is a qualifying organization for the Federal Public Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making qualifying monthly payments. We also offer excellent health benefits, a lifetime monthly retirement annuityas well as (k) and Programs under the Employees Retirement System of Texas.
Essential Job Functions:
Under the direction of a program manager, a surveyor conducts on-site inspections, complaint and incident investigations, and comprehensive surveys to determine provider compliance with federal and state health and safety regulations. Conducts entrance and exit conferences with provider staff. Completes inspection or survey reports detailing deficiencies, recommended remedies, and narrative to support regulatory findings.65-70%

Communicates clearly and accurately with others (internally and externally) to provide, exchange, or verify information, answer inquiries, or resolve issues or complaints regarding services provided in the Home and Community-based Services and Texas Home Living Medicaid waiver programs, both of which serve individuals with intellectual and developmental disabilities and must receive specialized services that meet their needs. 10-15%

Re-visits residential sites and provider locations to verify correction of previously cited regulatory violations. Performs quality assurance reviews of documents prepared by others; for example, publications, assessments, reports. 15- 20%

Occasionally might need to testify at hearings or in court proceedings to provide information regarding policy/procedures, history, findings, or activities. 5%
Knowledge Skills Abilities:
•Knowledge of program regulations and procedures, survey and investigation techniques, and principles.
•Skill in operating personal computers and software
•Ability to establish and maintain effective working relationships with team members and others, as well as to work independently.
•Ability to communicate orally and in writing.
•Ability to use the computer for writing reports.
•Knowledge of acceptable professional standards of care.
•Ability to interpret complex regulatory policies, procedures, and regulations.
•Ability to exercise professional judgment and reach sound decisions in sometimes stressful situations.

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