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ICT Team Lead
2 months ago
Roles & Responsibilities
Position Title: ICT Team Lead
Salary: 5k-7k
Working Hr: Monday to friday, 44hr
Off day: 2 days
Job Description:
As the ICT Team Lead, you will play a crucial role in overseeing the day-to-day operations of our ICT department, ensuring the smooth and efficient performance of all IT systems and infrastructure. You will lead a team of IT professionals, providing guidance, support, and mentorship to achieve departmental goals and objectives.
Key Responsibilities:
Leadership and Team Management:
o Lead and manage a team of regional IT professionals
o Provide mentorship, coaching, and professional development opportunities to team members.
IT Systems Management and Development:
o Ensure the security, integrity, and reliability of all IT systems and infrastructure.
o Oversee the installation, configuration, maintenance, and troubleshooting of hardware and software systems.
o Implement best practices for IT operations and infrastructure management.
o Act as a citizen developer, leveraging low-code or no-code platforms to develop and maintain solutions and automate workflows.
Project Management:
o Manage ICT projects and implementations from inception to completion, ensuring alignment with organizational goals and timelines.
Collaboration and Support:
o Collaborate with other departments to understand their ICT needs and provide tailored solutions and support.
o Act as a liaison between ICT and business stakeholders, ensuring effective communication and alignment of IT initiatives with business objectives.
o Train other departments regarding technology and tools to enhance their productivity and efficiency.
Policy Development and Compliance:
o Develop, implement, and maintain IT policies, procedures, and documentation to support operational efficiency and regulatory compliance.
Technology Advancement:
o Stay up-to-date with advancements in technology and industry trends through continuous learning
Requirements:
Bachelors Degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
Minimum of 5 years of proven experience in a similar ICT system administration and leadership role.
Strong technical skills in IT infrastructure, systems administration and networking
Experience with Microsoft 365 (M365), Azure, and AWS cloud services.
Proficiency with Business Systems such as Microsoft Power Platform, Dynamics 365 (D365) CRM, and D365 Business Central.
Fundamental knowledge of cybersecurity practices and principles.
Excellent leadership, communication, and interpersonal skills.
A nurturing attitude with a proven ability to provide guidance, mentorship, and support to a diverse team.
Ability to prioritize tasks, manage projects, and work effectively under pressure.
Strong problem-solving aptitude with a proactive approach to identifying and resolving issues.
Relevant certifications in M365, D365, Azure, are a plus.
Working Location: Singapore
