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Program Director

1 month ago

Worcester, United States Hanover Insurance Company Full time

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, ESG initiatives and IDE journey.

Our Information Technology team is currently seeking a Program Director in our Worcester, MA or remote work location.

This is a full time, exempt role.

POSITION OVERVIEW:

Reporting to a Delivery Leader within our Business Units, this Program Director will be responsible for leading and managing the execution of a strategic portfolio of projects. They will plan, drive, oversee, analyze, and report out on a wide range of technology projects of varying complexity.

They may also lead internal initiatives, make process improvement recommendations, and drive and champion best practices. They will have accountability for growing our Agile capabilities within their portfolio and infusing Agile into our culture.

The Program Director is expected to assess, identify, classify, and report potential project risk with mitigation strategies and contingency plans, and to provide continuing leadership and direction to project teams. Candidate must have proven success delivering complex projects/programs, strong risk and financial management expertise, and the ability to work within a matrixed environment.

IN THIS ROLE, YOU WILL:

  • Lead strategic and program planning, estimating, scheduling, tracking, risk management, portfolio finances, reporting, and stakeholder communication.
  • Resolve interdependencies within the portfolio and across the Enterprise.
  • Directly manage a team of Project Managers and Business Analysts.
  • Continuously monitor project status and manage project resources, finances, and scope. Contribute to and may lead program governance and steering committees.
  • Develop strong partnerships within IT and the Business.
  • Demonstrate an advanced understanding of Business Strategies, Products, and Organizations to ensure clarity of the business drivers and outcomes.
  • Excel at design and formation of effective teams.
  • May own or participate in selecting and developing strategic partnerships with vendors including contract negotiations, monitoring execution, and evaluating outcomes.

WHAT YOU NEED TO APPLY:

  • Minimum of 8 years of IT Project and Program Management, and 2+ years leading a team of Project Managers and Business Analysts.
  • Experience delivering projects using the Agile methodology.
  • Bachelor‘s degree in related field, specialized training, or equivalent work experience.
  • Must be eligible to work in the US without requiring sponsorship now or in the future (IE: US Citizen or green card required).
  • Prior Property and Casualty experience a plus.
  • Promotes teamwork, cooperation, respect, creativity, recognition, and provides ongoing coaching to employees.
  • Demonstrated track record of leading high-performance teams toward the successful attainment of challenging goals in support of the corporate business strategy.
  • Strategic and insightful in their thinking, with good judgment and an intuitive sense of where to look for opportunities to support the business.
  • Decisive, but open-minded, innovative, and entrepreneurial thinker.
  • Able to trade-off the risks and rewards while also considering the big picture of company-wide impact, industry trends, and strategic implications.
  • Able to establish credibility with and provide guidance to the CIO’s and Sr. Leaders within IT and the Business Areas.
  • Proven track record of working hand in hand with other leaders and rolling up their sleeves to get the job done.
  • An aggressively collaborative, team player with strong results orientation and sense of urgency.

CAREER DEVELOPMENT:

It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

BENEFITS:

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include:

  • Medical, dental, vision, life, and disability insurance.
  • 401K with a company match.
  • PTO.
  • Cultural Awareness Day in support of IDE.
  • On-site medical/wellness center (Worcester only).

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: HRServices@hanover.com and include the link of the job posting in which you are interested.

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