Technical Support Specialist

1 week ago

Saint George, United States Lonza Full time
United States, Rockland (Maine)

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

The Technical Support Specialist will serve as a key scientific resource, supporting site operations with a focus on manufacturing agarose, precast gels, bioassays, and related products.

This role will provide technical expertise across all site operations and product lines, working closely with cross-functional teams to maintain and enhance product quality and process efficiency. Responsibilities include conducting investigations, designing experiments (DOE), analyzing data, and recommending and implementing corrective actions. Additionally, the specialist will lead initiatives such as new vendor qualifications, the implementation of new processes and products, and driving process improvements for increased efficiency.

Key Responsibilities:

  • Scientific resource within the department and on cross functional teams supporting and driving continuous product and process improvements.
  • Able to independently perform laboratory tasks using established procedures and maintain Standard Process Controls for key products and processes.
  • Able to compile and analyze data, write summary reports, and present information with conclusions and recommendations to team members.
  • Active presence in manufacturing to identify areas of improvement and initiate changes to streamline/simplify processes and perform investigations.
  • Maintain high quality standards for all products and processes. Support/lead process/product/raw material validations. Support/lead investigations to resolve internal and external non-conformities.


Key Requirements:

  • Significant laboratory experience with a strong foundation in molecular biology and biochemistry techniques.
  • Biotech manufacturing experience is a plus.
  • Proficient in using standard laboratory equipment.
  • Experienced in creating and revising SOPs, leading validations, and implementing new or improved processes.
  • Strong understanding of quality standards and systems.
  • Knowledgeable in statistical analysis methods.
  • Comfortable working in a fast-paced and constantly evolving environment.
  • Self-motivated team player with a strong sense of collaboration.


Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference .

Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.

Reference: R63028

  • IT Support Specialist

    6 days ago

    Saint George, Utah, United States RAM Aviation, Space & Defense Full time

    Are you passionate about providing top-notch technical support?We are seeking an IT Support Specialist to join our team at RAM Aviation, Space & Defense!The estimated salary for this role is $60,000 - $80,000 per year, depending on experience.About the RoleThe IT Support Specialist will be responsible for providing technical assistance to personnel,...

  • Technical Support Specialist

    5 days ago

    Saint George, Utah, United States ConsultNet Full time

    We are seeking a skilled IT Service Desk Analyst to join our client's growing team in St. George, UT.About the RoleThis is a contract-to-hire opportunity with an estimated annual salary of $62,500 based on 30 hours per week at $32.50 per hour and benefits.Job DescriptionThe ideal candidate will have 1+ years of experience in a Service/Help Desk role,...

  • Technical Supporter

    2 weeks ago

    saint george, United States ConsultNet Full time

    p> IT Service Desk Analyst St. George, UT Contract-to-Hire: $30-$32.50 per hour / $60-$65k annual salary Our client is in search for It Service Desk to join their growing team. You will answer ticket request via Jira and resolve IT issues for users. The majority of work will be done remotely but you will need to occasionally come into...

  • Technical Services Specialist

    6 days ago

    Saint George, Utah, United States Roche Holdings Inc. Full time

    OverviewAt Roche, we're dedicated to pushing the boundaries of healthcare and improving people's lives.We're a global leader in research-focused healthcare with over 100,000 employees across 100 countries.Compensation and BenefitsThe expected salary range for this position is $66,200.00-$123,000.00, based on the primary location of Colorado.A discretionary...

  • Senior Customer Technical Support Specialist

    3 months ago

    King George, United States Bowhead Full time

    Overview: SENIOR CUSTOMER TECHNICAL SUPPORT SPECIALIST (HELP DESK) (RDTE) Bowheads seeks a Senior Customer Technical Support Specialist (Help Desk) to join our team in Dahlgren, VA to provide customer support and technical assistance to Corporate Research, Development, Test and Evaluation (RDT&E) Network users to our designated customers. The Senior...

  • Diagnostic Imaging Specialist

    2 days ago

    Saint George, Utah, United States Healthcare Support Full time

    Healthcare Support is a leading healthcare employment partner with a reputation for delivering top talent to the nation's top healthcare organizations.**Estimated Salary:** $120,000 per year (based on national averages and industry standards)We are currently seeking a skilled Diagnostic Imaging Specialist to join our team of professionals. This travel...

  • Travel Imaging Specialist

    2 days ago

    Saint George, Utah, United States Healthcare Support Full time

    Job DetailsHealthcare Support is currently seeking a skilled travel imaging specialist to join their team in St. George, Utah.About the PositionThis 13-week contract requires a CT Technologist with experience working night shifts.The successful candidate must possess ARRT (CT) certification and BLS accreditation.A minimum of two years' experience in a...

  • HVAC Dispatcher/Technical Support Specialist MO

    2 weeks ago

    Saint Louis, United States gpac Full time

    HVAC Dispatcher/Technical Support Specialist We are seeking a highly organized and technically proficient individual to join their team as a Service Dispatcher and Technical Support Specialist. This role is critical for maintaining efficient service operations and delivering excellent customer support in the HVAC industry.Job Description:As a Service...

  • Diagnostic Imaging Specialist

    5 days ago

    Saint George, Utah, United States Healthcare Support Full time

    Job OpportunityWe are seeking a skilled Diagnostic Imaging Specialist to join our team on a 13-week assignment in St. George, Utah.About the JobType: Travel AssignmentDuration: 13 weeksShift: Nights, 8 hoursThis opportunity offers a unique chance to work with a reputable healthcare organization and gain valuable experience in diagnostic...

  • IT Support Specialist

    6 days ago

    Saint-Bauzille-de-Putois, Occitanie, United States Florida Design Works Full time

    Job Title: IT Support Specialist - Technical OperationsCompany Overview:At Florida Design Works, we are seeking a highly skilled IT Support Specialist to join our team in providing technical operations support. As an integral part of our team, you will be responsible for troubleshooting and resolving technical issues, ensuring the smooth operation of systems...

  • Technical Sales Support Specialist

    6 days ago

    Saint-Saturnin-lès-Avignon, Provence-Alpes-Côte d'Azur, United States Gustave A Larson Company Full time

    About Gustave A Larson CompanyWe are a leading provider of industrial and commercial solutions to the Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR) industry. Our team is dedicated to delivering exceptional customer service and support.Job DescriptionWe are seeking an experienced Techncial Sales Support Specialist to join our team in Utah....

  • Clinical Support Specialist

    5 days ago

    Saint George, Utah, United States Intermountain Healthcare Full time

    Clinical Support Specialist Job Description:We are seeking a highly skilled Clinical Support Specialist to join our team at the St George Cancer Center. As a key member of our oncology clinic team, you will be responsible for delivering high-quality patient care and supporting our healthcare providers in their daily tasks.Responsibilities:Perform basic...

  • Dietary Support Specialist

    6 days ago

    Saint George, Utah, United States Intermountain Health Full time

    At Intermountain Health, we are seeking a Dietary Support Specialist to join our team. This role provides nutrition services to patients under the guidance of healthcare professionals.Job OverviewThe successful candidate will assist in meal selection for patients according to established guidelines and ensure that patient meal orders are recorded and...

  • Technical Specialist

    5 days ago

    Saint Cloud, Minnesota, United States Luxottica Group Full time

    At Luxottica Group, we are seeking a skilled Technical Specialist to join our team. As a key member of our operations, you will be responsible for ensuring the smooth execution of technical tasks and supporting the development of our production processes.We offer a competitive salary of $45,000 per year, commensurate with experience, in addition to a...

  • customer technical specialist

    3 months ago

    Saint Louis, United States TEKsystems Full time

    Job DescriptionJob DescriptionDescriptionProvides advanced technical advice and guidance on installation, adaptation, configuration or enhancement of Company technical products, programs. Performs Tier III problem resolution on the telephone with users, walks the user through a series of steps to determine problem and classify level, priority and nature of...

  • Enrollment Specialist

    1 week ago

    St George, United States Dixie Technical College Full time

    Are you motivated, goal-oriented, and ready to make a difference? Dixie Tech is seeking an outgoing and creative professional to join our team as a Student Enrollment Specialist. In this dynamic role, you will build meaningful relationships with students, school district employees, and Dixie Tech instructors. You'll lead engaging campus tours, organize...

  • Animal Health Technical Support Specialist

    6 days ago

    Saint-Jean-de-Luz, Nouvelle-Aquitaine, United States Joulé Full time

    About the JobSystem One is seeking a highly skilled Animal Health Technical Support Specialist to join our team.Job DescriptionThe ideal candidate will possess a strong customer service background and a commitment to excellence. In this role, you will be responsible for providing technical support to customers, responding to product inquiries, and addressing...

  • Medical Support Specialist

    6 days ago

    Saint George, Utah, United States Intermountain Health Full time

    Job OverviewWe are seeking a highly skilled Medical Support Specialist to join our team at St. George Regional Hospital in Utah. This is a full-time position working on the Cardiovascular Intermediate Care Unit, where you will provide exceptional patient care and support to our clinical teams.

  • Technical Support Specialist

    7 days ago

    Saint Paul, Minnesota, United States Solventum Full time

    Solventum is a dynamic healthcare company that enables better, smarter, safer healthcare to improve lives. We pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best.About This RoleAs a Technical Aid at Solventum, you...

  • Data Integration Specialist

    1 day ago

    Saint Paul, Minnesota, United States C4 Technical Services Full time

    About this RoleC4 Technical Services is seeking a highly skilled Data Integration Specialist to join our team. As a Data Integration Specialist, you will be responsible for designing, developing, and implementing ETL processes using Informatica and SnapLogic tools.Key ResponsibilitiesDesign and develop ETL interfaces, workflows, sessions, and mappings in...