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IT Manager

2 months ago


Mastic Beach, United States MyCareersFuture Full time

Roles & Responsibilities

Responsibilities

Lead and oversee IT projects. Manage third-party vendors to ensure services and support adhere to the service level agreement. Assist with procurement and keep inventory records updated. Analyze, design, develop, test, document, and maintain IT systems or applications to meet business requirements using SQL scripts and other software tools. Ensure the precision of analysis tools and reports provided to management for informed decision-making. Facilitate the implementation of new frontend or backend systems, IT-related projects, resource management, and vendor collaboration. Maintain effective communication links between various offices and stores, and manage an efficient fault reporting system. Ensure system security and data integrity. Ensure all system-related transactions are completed before the month-end process. Support and assist in handling change requests and enhancing applications within the ERP system. Undertake ad-hoc IT projects as necessary.

Requirements

Degree or Diploma in Computer Science or a related field. At least 5 years of experience in technical support for ERP systems and related technologies. Experience in server backup and maintenance. In-depth knowledge of Microsoft D365 modules is crucial. Proficiency with Windows Servers, Microsoft Office (including Outlook), Active Directory, UNIX, routers, and network switches. Experience with hardware support and general desktop applications. Knowledge and experience with Microsoft Exchange, Microsoft SQL Server 2008/2014, including writing scripts, stored procedures, SQL setup, Navision systems, and firewall management. Working knowledge of web technologies and programming in Java and VBA.

Align Recruitment Pte Ltd (20C0253)

Pan Hong (Reg No. R2094728)