Work and Family Life Specialist
4 weeks ago
Summary
The primary purpose of this position is to plan, implement, administer and counsel eligible personnel on various WFL issues and provide information and referral services. This position is located on NSA Mid-South, Millington, TN.
Duties
Incumbent serves as a consultant and instructor on a variety of WFL topics and issues. Provides informative and tangible advice, assistance, and instruction to address customer concerns, needs and requirements associated with Navy-life (deployment/separation; frequent relocation, transitioning from military to civilian life, .Gathers data, compiles statistics, reports progress and makes recommendations to the supervisor on program planning, agency coordination and follow-up procedures for use at installation, regional and DoD levels. Evaluates, interprets and acts upon data received through customer interviews, general research provided by other agencies/academia, and community-based resources. Implement, monitor, document and track service provisions to evaluate and ensure client satisfaction and effectiveness.
Works independently and/or with other FFSC staff to provide guidance and training to deliver course curricula and prepare accompanying resource materials. Organizes and implements initiatives such as job fairs and executive career study groups that invite prospective employers to the installation. Specifically works with N9 functional areas by facilitating joint program events and presentations in N9 recreation, lodging, housing, barracks and other facilities. May serve on various committees and councils to optimize viewpoints related to military life.
Develops, coordinates, conducts and evaluates workshops, seminars, general military training, etc., for customers within specific areas of responsibility ( ., Career and Transition Support, Deployment Support, Personal Financial Management, Relocation Assistance, Information and Referral, . Identifies and develops local networks with military and community agencies to enhance program delivery to ensure local services are adjusted to accommodate identified trends/issues. Maintains relationships with on-and- off base agencies, private organizations, advisory councils, special interest groups and other resources that may be beneficial in supporting program initiatives. Conducts needs assessments to address programmatic changes, using interview data and changing demographics to identify and analyze local and national trends and issues. Develops operating policies and procedures, programs, classes /seminars, promotions, integrated program delivery with other installation /region /agency staff. Periodically reviews interventions with the first line supervisor, FFSC WFL Supervisor or FFSC Director to recommend resolutions for customer issues.
Prepares and assists in informative/instructional presentations, correspondence and binding agreements such as memoranda of understanding to formalize agreements and roles.
Designs and/or establishes effective ongoing public information, marketing, and public relations campaign that promote participation in programs.
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