TJJD - Clerk II - (BWD) - 42963

GENERAL DESCRIPTION

Performs complex (journey-level) clerical work in areas such as bookkeeping, inventory control, statistics, employment, human resources, purchasing, mail processing, or accounting. Work involves compiling and tabulating data, entering data into automated systems, checking documents for accuracy, transporting documents and/or stock and inventory, maintaining files, and assisting staff and the public in completing forms/documents. May train others.

Works under general supervision with limited latitude for the use of initiative and independent judgment. May be required to work in excess of 40 hours per work week.

ESSENTIAL FUNCTIONS

Answers and routes incoming phone calls, takes messages, greets and directs visitors to the appropriate staff.

Coordinates and schedules appointments as needed.

Prepares, reviews, and proofs correspondence, reports, purchase/work orders, summaries, manuals, brochures, vouchers, journals, records, and other related forms.

Reviews completed forms for signatures and proper entries.

Answers inquiries regarding policies and procedures, assists the public and staff in filling out forms, and provides information to the public by mail or phone.

Maintains files, materials, reports, and supplies.

Opens and distributes incoming mail, prepares mail-outs, processes outgoing mail, and maintains records on postage, registered mail, and packages.

Performs data entry, editing, maintenance, verification, retrieval, and inquiry/searches.

Collects, monitors, and maintains informational/statistical data in manual or automated systems.

Tracks and monitors requests, requisitions, work orders, etc., and takes appropriate follow-up action.

May arrange scheduling, transfer, and display of surplus property.

May pick up and deliver documents, supplies, equipment, or materials.

May assist in conducting physical inventory of stock, supplies, equipment, and/or fixed assets.

Reports any presence or perception of racial, ethnic, and gender disparities.

Performs a variety of related duties not listed, to be determined and assigned as needed.

Performs all duties in compliance with agency safety policies and procedures:

Reports safety hazards and corrects hazards when possible. Completes required documentation in the event of an accident/injury within requested time frames.

Attends work on a regular and predictable schedule in accordance with agency attendance and leave policies.

Qualifications

MINIMUM QUALIFICATIONS Experience in secretarial, clerical, or general office work in a field relevant to the assignment.
This position is subject to mandatory pre-employment drug testing and any offer of employment is contingent upon acceptable results from a drug screen conducted for the agency.

PHYSICAL DEMANDS AND WORKING CONDITIONS

The following physical demands and working conditions are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

AnalyzingAbility to communicate effectively, orally and in writingAbility to seeAbility to hear (with or without aid)Heavy lifting, up to 25 lbs.Heavy carrying, up to 25 lbs.PullingPushingStandingSittingRepeated bendingIdentify colorsDepth perceptionOperate motor equipmentReaching above shoulderManual/finger dexterityDual simultaneous graspingAlphabetizing

KNOWLEDGE, SKILLS, & ABILITIES

Knowledge of:
• Office procedures.
• Or ability to acquire knowledge of state/agency administrative, financial, purchasing, or warehousing policies and procedures.
• Spelling, punctuation, grammar, and arithmetic.
• Business or program terminology, methods, and procedures.
• Records management techniques and procedures.

Skill in:
• Use of a personal computer, applicable software, and other standard office equipment.
• Answering phones and greeting visitors.

Ability to:
• Prepare and maintain records, files, and reports.
• Transfer stock, supplies, and/or equipment from one location to another.
• Make arithmetic computations.
• Perform data entry functions.
• Type with appropriate speed and accuracy for assignments.
• Maintain strict confidentiality with sensitive material.
• Prioritize and manage multiple tasks.
• Plan, organize, and coordinate work assignments and meet deadlines.
• Identify errors and initiate resolution.
• Understand and follow complex written and oral instructions.
• Communicate effectively, both orally and in writing.
• Establish and maintain effective working relationships with others.
• Work in a high stress environment and readily adapt to change.
• Compose, prepare, and proofread correspondence, documents, forms, reports, and manuals
• Train others.
• Work in excess of 40 hours per work week.

Benefits include: Retirement plan, paid group health & life insurance for employee, paid holidays, paid vacation leave, paid sick leave, longevity pay, educational assistance program, employee assistance program. Optional add-on benefits include: Dental, Vision, Optional Life Insurance, Voluntary AD&D Insurance, Dependent Health & Life insurance, Health & Dependent care flexible spending accounts, etc. Additionally, certain designated positions are eligible for hazardous duty pay, career ladder advancements, and free meals while on duty.

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