Endpoint Management Specialist

4 weeks ago


Helena, United States State of Montana Full time

Description:

The Montana Department of Transportation (MDT) is recruiting an Endpoint Management Specialist. This position manages endpoint hardware and software throughout MDT. Hardware related duties include researching, evaluating, configuring, deploying, maintaining, and disposing of endpoints, printers, and other computer related hardware. Software management tasks include tracking existing software installs and licenses, creating automated deployment tasks, and monitoring and maintaining systems used for automated deployment.Additional duties include testing software for compatibility with existing operating systems and other installed software, planning, designing, testing, and completing future software migrations.

This position also provides technical support to MDT computer users and ISD staff on computer hardware and software issues. This involves answering technical questions, providing direction, and determining appropriate responses, including referrals to other personnel. Provides high-level assistance and technical analysis for department users to ensure employees are adequately supported to use applications appropriate to their jobs.This involves responding to, troubleshooting, and coordinating resolution of user problems. This position is part of a career ladder with career advancement opportunities.



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