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Area Director of Revenue Management
1 month ago
Report To: Sr. Director of Corporate Revenue Management
Overview
To facilitate the achievement of room revenue goals at each managed hotel by providing leadership direction and followup strategies. Additionally the Area Director of Revenue Management provides significant data analysis strategy and reporting to identify current and future revenue opportunities.
Responsibilities:
- Develop new and evaluate existing transient and group inventory channel and pricing strategies to maximize RevPAR for each property
- Provide data analysis strategy and reporting to ensure that current and future revenue opportunities are identified
- Consult with DOSM and sales managers on rate/inventory suitability of potential group business
- Monitor competitive shop reports to maintain consistency with property level inventory strategies and pricing philosophy
- Monitor placement on all third party booking site and take action as necessary to improve ranking
- Lead weekly revenue meetings for each property and complete meeting recap reports
- Complete weekly pace reports
- Analyze STR on a weekly and monthly basis and provide feedback during weekly revenue meetings
- Continually monitor actions of competitive hotels and the market (product quality improvements supply changes pricing strategies service offerings etc.)
- Analyze end of month reports to assist in the preparation of the monthly executive summary report
- Prepare annual room revenue day by day budgets for each property
- Prepare monthly rolling 90 day room revenue forecasts for each property
- Prepare 20 day occupancy forecast and send to department heads for scheduling purposes
- Work with FOM/DOO to perform ongoing training and build a positive relationship with the front office team
- Participate in monthly Area Director calls
- Collaborate with DOSM and marketing manager on new strategies for packages and promotions
- Ensure all new rate levels entered (negotiated promotions packages etc.) are accurate in the CRS and PMS
- Perform regular booking audits of all channels for all rate levels
- Act as a system experts for your properties; ensure that each property team is using the PMS and reservations system correctly and provide ongoing training when necessary to ensure that historical data is kept clean and accurately reported
- Support the properties integration into new reservations & revenue management technology and programs
- Troubleshoot systems related issues quickly and work with the Area Revenue Coordinator to escalate until resolved
- Provide ad hoc reporting and analysis as requested by property and corporate level senior leadership
- Continuously work with each propertys operations team on special projects when needed (ex. Renovations OOO rooms etc.) and provide insight into revenue impact
- Ensure property has accurate content and photography on all booking channels and within the CRSwork with the Area Revenue Coordinator to complete updates as necessary
- Actively participate and contribute to the annual brand strategy planning
- Keep up to date with trends and new concepts by reviewing industry publications and/or attending conferences
Qualifications :
Qualifications
- Minimum four years revenue management experience
- Bachelors Degree required
- Computer competency requiredsignificant knowledge of Microsoft Excel and ability to learn new technology and applications
- Must be a curious minded critical thinker and have strong attention to detailanalytical and project management skills are required
- Must be a problem solver and be adaptable to change
- Broad knowledge of Opera Property Management System and IDeaS G3 RMS preferred
- Excellent written and verbal communication skills including the ability to work closely with Clevel executives
- Comfort and confidence in presenting via phone email and in person to ownership and asset managers
- Must have strong leadership skills and be an enthusiastic team player
- Excellent listening skills
- Aggressive selfmotivated work habitsmust be able to work under pressure and meet deadlines
- Ability to work some nights/weekends
Travel
- Travel required approximately 10% for property visits home office visits and conferences
Remote Work :
No
Employment Type :
Fulltime