89-001-DevOps Specialist

3 weeks ago

Mastic Beach, United States MyCareersFuture Full time

Roles & Responsibilities

Project: Cloud File Transfer (CFT)

Responsibilities:

Spearhead cloud operations with a strong focus on monitoring, performance tuning, and release management within AWS environments.

Ensure L2 incident management and escalation procedures are robust and proactive, prioritizing multiple issues effectively.

Coordinate with internal and external teams to swiftly resolve application and security incidents in line with SLAs.

Develop and refine operational support processes, including daily checklists, work dashboards, and communication protocols to maintain clear timelines and issue tracking.

Regularly analyse operational metrics, report on cloud system status, and provide insightful updates to stakeholders.

Exhibit excellent communication skills to convey key findings and maintain strong relationships across the board.

Lead change management initiatives by assessing impacts thoroughly, crafting strategies, and developing risk mitigation measures.

Oversee a validation team tasked with rigorous QA and security assessments to ensure stakeholder changes are thoroughly vetted before release.

Organize and execute maintenance schedules and system upgrades to optimize cloud infrastructure performance, liaising with vendors and teams for seamless cloud environment stability.

Set and evolve OKRs and SLAs, striving for continuous enhancement of cloud operation performance.

Experience and Skills:

Degree or equivalent in Computer Science, Information Technology, or related fields, supplemented by relevant experience.

At least 2 years of hands-on management of public cloud services, preferably AWS.

Acute problem-solving skills within varied cloud infrastructures and applications. Exceptional customer service acumen, with a strong sense of urgency and detail-oriented approach to issue resolution.

Track record in developing and enforcing IT processes, procedures, and policies.

Proficient in managing cloud production environments and instituting preventative measures to mitigate potential business impact.

Competent in operational cloud technology activities, including impact assessments and service improvement execution.

Key Technologies:

Experience with infrastructure as code, specifically Terraform, for efficient resource provisioning and management.

Proficiency in GitLab for continuous integration/continuous deployment (CI/CD) pipelines and version control.

Strong understanding of AWS services and architecture, underpinning the majority of our cloud operations.

As a DevOps Specialist, you need to bring to the team:

Dedication for automation, standardization and best practices

Excellent understanding of Software Development Life Cycle, Test Driven Development, Continuous Integration and Continuous Delivery.

Experience working with high availability, high performance, high security, multidata centre systems and hybrid cloud environments.

Demonstrable skills in three or more programing/scripting languages.

Experience with version control systems such as Git.

Experience with such as GPC, GCC (i.e. AWS, Azure, Google Cloud).

Ability to troubleshoot complex issues ranging from system resource to application stack traces.

Comfortable with Agile methodologies and working closely with product development teams.

Strong on collaboration and communication including documentation.

Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines.

Experience required:

Experience in one or more automated provisioning tools such as Vagrant, Ansible, Puppet, Chef.

Experience in one or more automated infrastructure testing tools such as Serverspec.

Experience in one or more Cloud infrastructure such as OpenStack, CloudStack, vSphere.

Knowledge of RPM file deployment, management and design.

Knowledge of disaster recovery, system backup and restore.

Experience in one or more virtualization technologies (KVM, Xen, VMware, Hyper-V).

Knowledge of container technologies such as Docker, LXC.

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